{"id":2696,"date":"2023-09-26T14:57:00","date_gmt":"2023-09-26T14:57:00","guid":{"rendered":"http:\/\/steuber22.kroeger-grafikdesign.de\/?p=2696"},"modified":"2023-12-11T10:47:35","modified_gmt":"2023-12-11T10:47:35","slug":"remote-diagnosis-via-data-goggles","status":"publish","type":"post","link":"https:\/\/steuber.net\/en\/anwenderforum\/ferndiagnose-per-datenbrille\/","title":{"rendered":"Remote diagnosis via data glasses"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2696\" class=\"elementor elementor-2696\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2851fd23 e-con-full e-flex e-con e-parent\" data-id=\"2851fd23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5a741bd e-con-full e-flex e-con e-child\" data-id=\"5a741bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b45f58 e-con-full e-flex e-con e-child\" data-id=\"5b45f58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-167fdc19 elementor-widget elementor-widget-heading\" data-id=\"167fdc19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">New ways of remote diagnosis at Steuber - fault detection via data glasses<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e443cd e-con-full e-flex e-con e-child\" data-id=\"4e443cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a2c73e elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"5a2c73e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: right;\"><strong>Reading time:<\/strong><br \/>5 min.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cba65d e-con-full e-flex e-con e-child\" data-id=\"2cba65d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1ab5e78 e-con-full e-flex e-con e-child\" data-id=\"1ab5e78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f4ae8 elementor-widget elementor-widget-text-editor\" data-id=\"73f4ae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Already last year, Steuber GmbH started a test run with a handful of customers to see to what extent fault diagnosis via data glasses works in everyday life. The results convinced both customers and service staff.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e8edf4 e-con-full e-flex e-con e-child\" data-id=\"8e8edf4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfcd463 elementor-widget elementor-widget-image\" data-id=\"cfcd463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/steuber.net\/wp-content\/uploads\/2022\/09\/steuber-fernwartung-care-live-view-1024x576.jpg\" class=\"attachment-large size-large wp-image-1606\" alt=\"Steuber video glasses care live view\" srcset=\"https:\/\/steuber.net\/wp-content\/uploads\/2022\/09\/steuber-fernwartung-care-live-view-1024x576.jpg 1024w, https:\/\/steuber.net\/wp-content\/uploads\/2022\/09\/steuber-fernwartung-care-live-view-300x169.jpg 300w, https:\/\/steuber.net\/wp-content\/uploads\/2022\/09\/steuber-fernwartung-care-live-view-768x432.jpg 768w, https:\/\/steuber.net\/wp-content\/uploads\/2022\/09\/steuber-fernwartung-care-live-view.jpg 1100w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-656beb25 e-flex e-con-boxed e-con e-parent\" data-id=\"656beb25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c18ca40 e-con-full e-flex e-con e-child\" data-id=\"3c18ca40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5de3052d elementor-widget elementor-widget-heading\" data-id=\"5de3052d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">New service offer at Steuber<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31efc89c e-con-full e-flex e-con e-child\" data-id=\"31efc89c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-771ec27c elementor-widget elementor-widget-text-editor\" data-id=\"771ec27c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Especially in corona times, one would like to avoid customer and supplier traffic that is not absolutely necessary in order to reduce the external influences on the company.<\/p><p>With the latest care package from Steuber, Steuber care live view Remote Support, you have the option of avoiding a technician call-out on site and minimising downtimes.<\/p><p>The heart of the new service offer is the data glasses of our technology partner RISE Technologies.<\/p><p>Customers receive the data glasses for rent from us as well as - of course - full support with the integration of the data glasses into your company network. Once these foundations have been laid, you have already connected to our remote support. Now nothing stands in the way of the first service session, now you are \"our eye\".<\/p><p>Remote diagnosis via data glasses enables the operating personnel, in cooperation with the Steuber team, to analyse electrical or mechanical problems and initiate the necessary measures - all without the need for on-site technicians.<\/p><p>Regardless of whether printing, print finishing or packaging machines are involved - the service via care live view is not specifically tied to a manufacturer.<\/p><p><strong>The advantages<\/strong><\/p><ul><li>Hardware support from the technology and service partner RISE Technologies<\/li><li>Various options for fault clearance<\/li><li>fair cost models<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3deec9ee e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"3deec9ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7930ea95 e-con-full e-flex e-con e-child\" data-id=\"7930ea95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-400c595a elementor-widget elementor-widget-heading\" data-id=\"400c595a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact us, our service team will answer all your questions about remote maintenance.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30f2ae92 elementor-widget elementor-widget-button\" data-id=\"30f2ae92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/steuber.net\/en\/contact-person-care-service\/#serviceleitung\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">care live view interests me<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f575dfa e-con-full e-flex e-con e-child\" data-id=\"f575dfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b30f2c0 elementor-widget elementor-widget-heading\" data-id=\"b30f2c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">This article might also interest you<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c9584 elementor-grid-1 elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-global elementor-global-2720 elementor-widget-posts\" data-id=\"f3c9584\" data-element_type=\"widget\" data-e-type=\"widget\" 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This is guaranteed by Steuber's own logistics.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/steuber.net\/en\/anwenderforum\/entsorgung-von-lackwasser-im-druck\/\" aria-label=\"Read more about Disposal of varnish water in printing\" tabindex=\"-1\" >\n\t\t\tRead more \"\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>New ways of remote diagnosis at Steuber - remote diagnosis via data glasses. With care live view, we bring the virtual technician to you.<\/p>","protected":false},"author":1,"featured_media":1606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[14,13,16,15],"class_list":["post-2696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-anwenderforum","tag-care","tag-datenbrille","tag-ferndiagnose","tag-service"],"_links":{"self":[{"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/posts\/2696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/comments?post=2696"}],"version-history":[{"count":0,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/posts\/2696\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/media\/1606"}],"wp:attachment":[{"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/media?parent=2696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/categories?post=2696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/steuber.net\/en\/wp-json\/wp\/v2\/tags?post=2696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}