{"id":3211,"date":"2022-09-27T22:04:26","date_gmt":"2022-09-27T22:04:26","guid":{"rendered":"http:\/\/steuber22.kroeger-grafikdesign.de\/?page_id=3211"},"modified":"2025-08-27T09:20:56","modified_gmt":"2025-08-27T09:20:56","slug":"satis-ve-teslimat-sartlari","status":"publish","type":"page","link":"https:\/\/steuber.net\/tr\/verkaufs-und-lieferbedingungen\/","title":{"rendered":"Sat\u0131\u015f ve teslimat ko\u015fullar\u0131"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3211\" class=\"elementor elementor-3211\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2768d41 e-flex e-con-boxed e-con e-parent\" data-id=\"2768d41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b042e5 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"3b042e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"61883109\" aria-label=\"Sekmeler. Enter ve Space ile \u00f6geleri a\u00e7abilir, Escape ile \u00f6geleri kapatabilir ve Y\u00f6n tu\u015flar\u0131 ile \u00f6geler aras\u0131nda gezinebilirsiniz.\" data-no-translation-aria-label=\"\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-618831091\" data-tab-title-id=\"e-n-tab-title-618831091\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-618831091\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSat\u0131\u015f ve teslimat ko\u015fullar\u0131\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-618831092\" data-tab-title-id=\"e-n-tab-title-618831092\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-618831092\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMatbaa ve i\u015fleme makineleri i\u00e7in AGB hizmet s\u00f6zle\u015fmeleri\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-618831093\" data-tab-title-id=\"e-n-tab-title-618831093\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-618831093\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTeknik Saha Servis Personeli G\u00f6revlendirme \u015eartlar\u0131 - Ofset \/ Son \u0130\u015flemler B\u00f6l\u00fcm\u00fc (15.10.2022 ge\u00e7erli)\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-618831094\" data-tab-title-id=\"e-n-tab-title-618831094\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-618831094\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSteuber GmbH &amp; Co. KG Dijital Bask\u0131 Servis ve Bak\u0131m S\u00f6zle\u015fmeleri Genel \u015eartlar\u0131 (Nisan 2025 Durumu)\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-618831091\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-618831091\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-fab40dc e-con-full e-flex e-con e-child\" data-id=\"fab40dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e61f4e4 elementor-widget elementor-widget-text-editor\" data-id=\"e61f4e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>Steuber GmbH &amp; Co. KG Genel Teslimat Ko\u015fullar\u0131<\/b><\/span><b> <\/b><span class=\"s3\"><b>(Stand 04\/25)<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>1. Uygulama Alan\u0131<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">1.1. Genel Teslimat Ko\u015fullar\u0131, yaln\u0131zca ticari veya serbest mesleki faaliyetlerini y\u00fcr\u00fct\u00fcrken bir hukuki i\u015flemde bulunan ger\u00e7ek veya t\u00fczel ki\u015filer, t\u00fczel ki\u015fili\u011fe haiz kamu hukuku t\u00fczel ki\u015filikleri ve kamu hukuku \u00f6zel fonlar\u0131 ile i\u015f ili\u015fkilerinde ge\u00e7erlidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">1.2. Mallar\u0131m\u0131z\u0131n ve hizmetlerimizin al\u0131c\u0131ya sunulmas\u0131 ve \u00fcretti\u011fimiz, al\u0131p satt\u0131\u011f\u0131m\u0131z veya sundu\u011fumuz eserlerin, mallar\u0131n ve hizmetlerin teslimat\u0131 i\u00e7in yaln\u0131zca genel teslimat ko\u015fullar\u0131m\u0131z ge\u00e7erlidir. Al\u0131c\u0131n\u0131n, teslimat ko\u015fullar\u0131m\u0131zdan farkl\u0131 veya teslimat ko\u015fullar\u0131m\u0131zla \u00e7eli\u015fen genel i\u015flem ko\u015fullar\u0131n\u0131, bunlar\u0131 yaz\u0131l\u0131 olarak tek tek kabul etmedi\u011fimiz s\u00fcrece tan\u0131may\u0131z. Al\u0131c\u0131n\u0131n teslimat ko\u015fullar\u0131m\u0131zdan farkl\u0131 ba\u015fka ko\u015fullar\u0131n\u0131 bilmemize ra\u011fmen teslimatlar\u0131 veya hizmetleri yerine getirmemiz durumunda da teslimat ko\u015fullar\u0131m\u0131z ge\u00e7erlidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">1.3. Teslimat ko\u015fullar\u0131m\u0131z, sipari\u015f veren ile gelecekte yap\u0131lacak t\u00fcm i\u015flemler i\u00e7in, her seferinde ayr\u0131 bir anla\u015fmaya gerek kalmaks\u0131z\u0131n ge\u00e7erlidir.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>2. Teklif, s\u00f6zle\u015fme akdi, hizmet kapsam\u0131<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">2.1. Tekliflerimiz ba\u011flay\u0131c\u0131 de\u011fildir, yani Alman Medeni Kanunu'nun (BGB) 145. maddesi anlam\u0131nda ba\u011flay\u0131c\u0131 bir teklif olu\u015fturmazlar. Sipari\u015f veren taraf\u0131ndan bize g\u00f6nderilen her sipari\u015f, hizmetlerimizin sat\u0131n al\u0131nmas\u0131 i\u00e7in bir tekliftir ve aksi yaz\u0131l\u0131 olarak onaylanmad\u0131\u011f\u0131 s\u00fcrece ba\u011flay\u0131c\u0131 bir s\u00f6zle\u015fme de\u011fildir. S\u00f6zle\u015fme, ancak taraf\u0131m\u0131zca yaz\u0131l\u0131 olarak kabul edilmesi veya taraf\u0131m\u0131zca imzalanan sipari\u015f onay\u0131n\u0131n al\u0131nmas\u0131yla ge\u00e7erlidir. Taraflar aras\u0131nda aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, s\u00f6zle\u015fme taraflar aras\u0131ndaki tek anla\u015fmad\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">Bu metnin T\u00fcrk\u00e7e \u00e7evirisi a\u015fa\u011f\u0131daki gibidir:\n\n2.2. T\u00fcm anla\u015fmalar, de\u011fi\u015fiklikler ve eklemeler, \u00f6zellikle temsilcilerimiz veya \u00e7al\u0131\u015fanlar\u0131m\u0131zla yap\u0131lan s\u00f6zl\u00fc mutabakatlar da dahil olmak \u00fczere, yasal ge\u00e7erlilik kazanmas\u0131 i\u00e7in yaz\u0131l\u0131 onay\u0131m\u0131za tabidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">2.3. Aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131\u011f\u0131 s\u00fcrece, \u00f6rne\u011fin a\u00e7\u0131klamalar, resimler, \u00e7izimler, a\u011f\u0131rl\u0131k ve boyut bilgileri gibi teklife ait belgeler, yaln\u0131zca a\u00e7\u0131k\u00e7a ve yaz\u0131l\u0131 olarak ba\u011flay\u0131c\u0131 olarak belirtilmi\u015f olmalar\u0131 halinde ba\u011flay\u0131c\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">2.4. Yasalar veya di\u011fer y\u00f6netmeliklere uyulmas\u0131ndan yaln\u0131zca, sipari\u015f veren taraf\u0131ndan bize bunlardan uygun \u015fekilde daha \u00f6nce bildirilmi\u015f olmalar\u0131 ko\u015fuluyla sorumluyuz.<\/span><\/p><p class=\"p5\"><span class=\"s1\">2.5. S\u00f6zle\u015fme, montaj ve\/veya servis \u00e7al\u0131\u015fmalar\u0131 i\u00e7in uzman personel g\u00f6ndermeyi i\u00e7eriyorsa, kapsam\u0131n de\u011ferlendirilmesi yaln\u0131zca uzman personelimizin de\u011ferlendirmesine tabi olacakt\u0131r. Bir i\u015flemin ger\u00e7ekle\u015ftirilememesi durumunda, \u00e7al\u0131\u015fmalar\u0131n durdurulmas\u0131na kadar uzman personelimizin g\u00f6nderilmesi i\u00e7in yap\u0131lan masraflar al\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r. Uzman personelimizin hizmet kapsam\u0131, s\u00f6zle\u015fmeyle kararla\u015ft\u0131r\u0131lan kapsamla s\u0131n\u0131rl\u0131d\u0131r. Kararla\u015ft\u0131r\u0131lan \u00e7er\u00e7evenin \u00f6tesine ge\u00e7en geni\u015fletmeler veya ek \u00e7al\u0131\u015fmalar, ayr\u0131 bir s\u00f6zle\u015fme d\u00fczenlemesi gerektirecektir. S\u00f6zle\u015fmeye tabi hizmetlerimiz, kararla\u015ft\u0131r\u0131lan uzman personeli kararla\u015ft\u0131r\u0131lan nitelikte al\u0131c\u0131ya teslim etti\u011fimizde ve \u00f6ng\u00f6r\u00fclen s\u00fcre boyunca haz\u0131r bulundurdu\u011fumuzda yerine getirilmi\u015f say\u0131lacakt\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">2.6. S\u00f6zle\u015fmede belirtilen uzman personelin g\u00f6revlendirilmesine ili\u015fkin s\u00fcre ve maliyetler yaln\u0131zca yakla\u015f\u0131k de\u011ferlerdir. Tahmin edilen s\u00fcre a\u015f\u0131l\u0131rsa, ek olarak ortaya \u00e7\u0131kan hizmetler m\u00fc\u015fteri taraf\u0131ndan \u00f6denmelidir; s\u00fcrenin a\u015f\u0131lmas\u0131, sipari\u015f verenin fatura tutar\u0131n\u0131 azaltma ve\/veya tazminat talep etme hakk\u0131n\u0131 do\u011furmaz.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>3. Teslimat<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">3.1. A\u00e7\u0131k\u00e7a yaz\u0131l\u0131 olarak ba\u015fka t\u00fcrl\u00fc kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, teslimat, EXW Incoterms 2020 uyar\u0131nca bizim taraf\u0131m\u0131zdan belirtilecek yerden, kararla\u015ft\u0131r\u0131lan teslimat tarihinde yap\u0131lacakt\u0131r. Teslimat s\u00fcresine uyulmas\u0131, taraflar aras\u0131nda t\u00fcm ticari ve teknik hususlar\u0131n netle\u015ftirilmi\u015f ve al\u0131c\u0131n\u0131n gerekli resmi evrak veya izinlerin al\u0131nmas\u0131 veya avans \u00f6demesi gibi y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirmi\u015f olmas\u0131 \u015fart\u0131na ba\u011fl\u0131d\u0131r. Aksi takdirde, gecikmeden taraf\u0131m\u0131z sorumlu olmad\u0131\u011f\u0131 s\u00fcrece, teslimat s\u00fcresi buna g\u00f6re uzar.<\/span><\/p><p class=\"p5\"><span class=\"s1\">3.2. Teslimat s\u00fcresine uyulmas\u0131, tedarik\u00e7ilerimizin do\u011fru ve zamanl\u0131 teslimat\u0131na tabidir. Do\u011fru veya zaman\u0131nda teslimat\u0131n kendimiz taraf\u0131ndan yap\u0131lamamas\u0131 bizim hatam\u0131zdan kaynaklanm\u0131yorsa, teslimat s\u00fcresi buna g\u00f6re uzar.<\/span><\/p><p class=\"p5\"><span class=\"s1\">3.3. Alt tedarik\u00e7i sipari\u015f edilen mal\u0131 bize teslim edemezse, sat\u0131\u015f s\u00f6zle\u015fmesinden caymaya yetkiliyiz. M\u00fc\u015fteriye, alt tedarik\u00e7inin teslimat yapamamas\u0131 ve sat\u0131\u015f s\u00f6zle\u015fmesinden cay\u0131lma konusunda derhal bilgi verilecek ve m\u00fc\u015fteri taraf\u0131ndan yap\u0131lan kar\u015f\u0131 edim, taraf\u0131m\u0131zca zaten al\u0131nm\u0131\u015fsa, derhal iade edilecektir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">3.4. K\u0131smi teslimatlara, al\u0131c\u0131 i\u00e7in makul oldu\u011fu s\u00fcrece izin verilir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">Teslimat s\u00fcreleriyle ilgili t\u00fcm bilgiler, belirli bir teslimat tarihi a\u00e7\u0131k\u00e7a yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131\u011f\u0131 s\u00fcrece ba\u011flay\u0131c\u0131 de\u011fildir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">3.6. Teslim s\u00fcrelerinin uyulmas\u0131nda fabrika veya depodan sevkiyat zaman\u0131 esas al\u0131n\u0131r. Sevkiyata haz\u0131r oldu\u011funun bildirilmesiyle teslim s\u00fcresine uyulmu\u015f say\u0131l\u0131r, ancak mal kusurumuz olmaks\u0131z\u0131n zaman\u0131nda g\u00f6nderilemezse.<\/span><\/p><p class=\"p5\"><span class=\"s1\">3.7. M\u00fccbir sebepler, i\u015f\u00e7i-i\u015fveren anla\u015fmazl\u0131klar\u0131, do\u011fal afetler, ter\u00f6r eylemleri, salg\u0131nlar, kendi hatam\u0131z olmayan i\u015fletme aksakl\u0131klar\u0131, ayaklanmalar, sava\u015f, resmi tedbirler, \u00f6zellikle belirli \u00fclkelere y\u00f6nelik teslimat yasaklar\u0131 ve di\u011fer \u00f6ng\u00f6r\u00fclemez, ka\u00e7\u0131n\u0131lmaz veya ciddi olaylar, aksakl\u0131\u011f\u0131n s\u00fcresi boyunca ve etkisinin \u00f6l\u00e7\u00fcs\u00fcnde bizi y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcm\u00fczden muaf tutar. Ayn\u0131 durum, bu ko\u015fullar\u0131n tedarik fabrikas\u0131nda veya bir alt tedarik\u00e7ide meydana gelmesi halinde de ge\u00e7erlidir.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>4. Sevkiyat, Hasar Ge\u00e7i\u015fi<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">4.1. Sevkiyat al\u0131c\u0131n\u0131n hesab\u0131na ve riskine yap\u0131l\u0131r. Ta\u015f\u0131ma \u00fccretsiz olsa bile, risk en ge\u00e7 teslimat deposundan g\u00f6nderildi\u011fi anda al\u0131c\u0131ya ge\u00e7er.<\/span><\/p><p class=\"p5\"><span class=\"s1\">4.2. Al\u0131c\u0131n\u0131n talebi \u00fczerine, nakliye hasar\u0131na kar\u015f\u0131 nakliyat sigortas\u0131 kendi masraflar\u0131 kar\u015f\u0131l\u0131\u011f\u0131nda yap\u0131l\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">4.3. G\u00f6nderimin bizim sorumlulu\u011fumuzda olmayan nedenlerle gecikmesi durumunda, sevkiyata haz\u0131r oldu\u011fu g\u00fcnden itibaren risk al\u0131c\u0131ya ge\u00e7er.<\/span><\/p><p class=\"p5\"><span class=\"s1\">\u00a0<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>5. M\u00fclkiyetin Sakl\u0131 Tutulmas\u0131<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">5.1. Nakliye, sigorta ve montaj maliyetleri dahil olmak \u00fczere t\u00fcm \u00f6demeler tam olarak yap\u0131lana kadar taraf\u0131m\u0131zca teslim edilen t\u00fcm mal ve hizmetler m\u00fclkiyetimizde kalacakt\u0131r; bu durumda t\u00fcm teslimatlar tek bir ba\u011flant\u0131l\u0131 teslimat i\u015flemi olarak kabul edilecektir. <\/span><\/p><p class=\"p5\"><span class=\"s1\">5.2. Al\u0131c\u0131n\u0131n sigorta yapt\u0131rm\u0131\u015f oldu\u011funu kan\u0131tlamad\u0131\u011f\u0131 s\u00fcrece, s\u00f6zle\u015fme konusu mal\u0131 al\u0131c\u0131n\u0131n masraflar\u0131 kar\u015f\u0131l\u0131\u011f\u0131nda yang\u0131n, su ve di\u011fer hasarlara kar\u015f\u0131 sigortalama hakk\u0131na sahibiz.<\/span><\/p><p class=\"p5\"><span class=\"s1\">5.3. Teslim edilen mallar, al\u0131c\u0131 taraf\u0131ndan ba\u015fka mallarla tek bir b\u00fct\u00fcn haline getirilirse veya bir gayrimenkul ile sabit bir \u015fekilde birle\u015ftirilirse, ana mal ve\/veya gayrimenkul al\u0131c\u0131ya ait oldu\u011fu \u00f6l\u00e7\u00fcde, al\u0131c\u0131 bize orant\u0131l\u0131 olarak m\u00fc\u015fterek m\u00fclkiyet hakk\u0131n\u0131 devretmekle y\u00fck\u00fcml\u00fcd\u00fcr. Sipari\u015f veren, teslim edilen hizmet nesnelerini amac\u0131na uygun olarak yeniden satarsa, t\u00fcm alacaklar\u0131m\u0131z\u0131n tamamen \u00f6denmesine kadar, sat\u0131\u015ftan do\u011fan al\u0131c\u0131lar\u0131na kar\u015f\u0131 olan alacaklar\u0131n\u0131 t\u00fcm yan haklar\u0131yla birlikte \u015fimdiden bize devreder.<\/span><\/p><p class=\"p5\"><span class=\"s1\">5.4. Hakl\u0131 bir sebep oldu\u011funda, al\u0131c\u0131, bizim talebimiz \u00fczerine, devri \u00fc\u00e7\u00fcnc\u00fc al\u0131c\u0131lara bildirmek ve haklar\u0131m\u0131z\u0131 kullanmam\u0131z i\u00e7in gerekli bilgileri vermek ve gerekli belgeleri bize teslim etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p><p class=\"p5\"><span class=\"s1\">5.5. Elimizde bulunan teminatlar\u0131, de\u011ferleri teminat alt\u0131na al\u0131nacak alacaklar\u0131n toplam tutar\u0131n\u0131 &#x27;den fazla a\u015ft\u0131\u011f\u0131 \u00f6l\u00e7\u00fcde serbest b\u0131rakaca\u011f\u0131z.<\/span><\/p><p class=\"p5\"><span class=\"s1\">5.6. M\u00fclkiyetin \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slar taraf\u0131ndan haczedilmesi, el konulmas\u0131 veya ba\u015fka \u015fekillerde k\u0131s\u0131tlanmas\u0131 durumunda, sipari\u015f veren taraf bize derhal bildirimde bulunmal\u0131d\u0131r. M\u00fclkiyet haklar\u0131m\u0131z\u0131n \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara kar\u015f\u0131 uygulanmas\u0131yla ilgili masraflar sipari\u015f veren taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">5.7. M\u00fclkiyet hakk\u0131n\u0131n sakl\u0131 tutuldu\u011funun ileri s\u00fcr\u00fclmesi ve teslim edilen mal\u0131n ihtiyati tedbir yoluyla haczedilmesi s\u00f6zle\u015fmeden d\u00f6nme olarak nitelendirilmez.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>6. Fiyatlar, fiyat de\u011fi\u015fikli\u011fi ve \u00f6deme<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">6.1. Fiyatlar, aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, fabrikadan teslim, fabrikada y\u00fckleme dahil ancak ambalaj hari\u00e7 olmak \u00fczere ge\u00e7erlidir. Nakliye, posta, de\u011fer korumas\u0131, bo\u015faltma ve sigorta, aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a. Fiyatlara isabet eden katma de\u011fer vergisi, sipari\u015f veren taraf\u0131ndan yasal ge\u00e7erli oran\u0131nda ayr\u0131ca \u00f6denecektir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">6.2. Uzman personel g\u00f6revlendirildi\u011finde, bu personelin hizmetleri giderlerin ger\u00e7ekle\u015fti\u011fi \u015fekilde, ilgili ge\u00e7erli hesaplama oranlar\u0131na g\u00f6re faturaland\u0131r\u0131lacakt\u0131r. Uzman personelin hizmet maliyetleri, m\u00fccbir sebep nedeniyle i\u015fin kesintiye u\u011framas\u0131 veya iptal edilmesi halinde de sipari\u015fi veren taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">6.3. \u00d6zel anla\u015fmalar olmaks\u0131z\u0131n, \u00f6demeler fatura d\u00fczenlendikten hemen sonra, iskonto uygulanmaks\u0131z\u0131n, hesaplar\u0131m\u0131za \u00fccretsiz olarak yap\u0131lmal\u0131d\u0131r. \u00d6demenin zaman\u0131nda yap\u0131lmas\u0131, \u00f6demenin hesaplar\u0131m\u0131za ula\u015fmas\u0131na ba\u011fl\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">6.4. Sipari\u015f verenin \u00f6demeyi durdurma veya kar\u015f\u0131 taleplerle mahsup yapma hakk\u0131, yaln\u0131zca kar\u015f\u0131 talepleri tart\u0131\u015fmas\u0131z veya hukuken kesinle\u015fmi\u015f oldu\u011fu \u00f6l\u00e7\u00fcde ge\u00e7erlidir. Sipari\u015f veren, \u00f6demeyi durdurma haklar\u0131n\u0131 yaln\u0131zca ayn\u0131 s\u00f6zle\u015fme ili\u015fkisinden do\u011fan kar\u015f\u0131 talepler temelinde kullanmaya yetkilidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">6.5. Al\u0131c\u0131 \u00f6demede gecikmeye d\u00fc\u015ferse, taraflar aras\u0131nda daha y\u00fcksek faiz oranlar\u0131 kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, temel faiz oran\u0131n\u0131n 9 % puan \u00fczerinde faiz tahakkuk eder. K\u0131smi \u00f6demeler kararla\u015ft\u0131r\u0131lm\u0131\u015fsa, sipari\u015f veren bir k\u0131smi \u00f6demede tamamen veya k\u0131smen bir haftadan fazla gecikirse, kalan borcun tamam\u0131 derhal muaccel hale gelir. Gecikmi\u015f bir \u00f6demenin kabul edilmesi, vade \u015fart\u0131ndan feragat edildi\u011fi anlam\u0131na gelmez. Pe\u015finat \u00f6demesinin veya taksitli \u00f6demelerin kabul edilmesi, vadesi gelen kalan borcun ertelenmesi olarak kabul edilmez.<span class=\"Apple-converted-space\">\u00a0 <\/span>Herhangi bir ek gecikme zarar\u0131n\u0131n talep edilmesi hakk\u0131m\u0131z sakl\u0131d\u0131r. <\/span><\/p><p class=\"p5\"><span class=\"s1\">6.6. S\u00f6zle\u015fmenin imzalanmas\u0131ndan sonra, sipari\u015f verenin \u00f6deme g\u00fcc\u00fcndeki eksiklik nedeniyle alacak hakk\u0131m\u0131z\u0131n tehlikeye girdi\u011fi anla\u015f\u0131l\u0131rsa, \u00a7 321 BGB'deki (g\u00fcvence itiraz\u0131) haklar\u0131m\u0131z sakl\u0131d\u0131r. O zaman, m\u00fc\u015fteri ile olan mevcut i\u015f ili\u015fkisinden do\u011fan vadesi gelmemi\u015f t\u00fcm alacaklar\u0131 muaccel hale getirme hakk\u0131na da sahip oluruz. Bunun d\u0131\u015f\u0131nda, g\u00fcvence itiraz\u0131, m\u00fc\u015fteri ile olan i\u015f ili\u015fkisinden do\u011fan di\u011fer t\u00fcm bekleyen teslimatlara da yay\u0131l\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>7. Uzman personel g\u00f6revlendirme<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">7.1. Sipari\u015f veren, kendi masraflar\u0131yla uzman personel i\u00e7in uygun bar\u0131nma sa\u011flamakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.2. \u0130\u015f yerine yak\u0131n bir konaklama imkan\u0131 bulunmuyorsa, konaklama ile i\u015f yeri aras\u0131ndaki yolculuk s\u00fcresi \u00fc\u00e7 kilometreden fazla olmas\u0131 halinde taraf\u0131m\u0131zca \u00e7al\u0131\u015fma s\u00fcresi olarak hesaplanacakt\u0131r. Ta\u015f\u0131t kullan\u0131lmas\u0131 durumunda ortaya \u00e7\u0131kan masraflar al\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r. Ayn\u0131s\u0131 ekipmanlar\u0131n ta\u015f\u0131nmas\u0131 i\u00e7in de ge\u00e7erlidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.3. Hastal\u0131k veya kaza durumunda, al\u0131c\u0131, uzman personel taraf\u0131ndan gerekli t\u0131bbi tedaviyi sa\u011flamal\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.4. \u00c7al\u0131\u015fma saatleri sipari\u015f veren taraf\u0131ndan uzman personel ile kararla\u015ft\u0131r\u0131l\u0131r. Uzman personel taraf\u0131ndan verilen \u00e7al\u0131\u015fma saatleri sipari\u015f veren taraf\u0131ndan belgelendirilmelidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.5. Uzman personelin g\u00f6revlendirme maliyetlerinin hesab\u0131, \u00e7al\u0131\u015fma kay\u0131tlar\u0131na dayanarak ayl\u0131k olarak yap\u0131l\u0131r. Yap\u0131lan \u00e7al\u0131\u015fma s\u00fcresi g\u00fcnl\u00fck olarak tasdik edilmelidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.6. Sipari\u015f veren, uzman personelin i\u015f g\u00fcc\u00fc i\u00e7in gerekli yeterli say\u0131da kalifiye ve yard\u0131mc\u0131 personeli, ekipmanlar\u0131, enerjiyi ve sarf malzemelerini sa\u011flamakla y\u00fck\u00fcml\u00fcd\u00fcr. Ayr\u0131ca, sipari\u015f veren ki\u015fi kaz\u0131, temel ve iskele i\u015flerini yapmal\u0131 ve gerekli in\u015faat malzemelerini sa\u011flamal\u0131d\u0131r. Eri\u015fim yollar\u0131 ve montaj alan\u0131 d\u00fczeltilmeli ve yeterli derecede ta\u015f\u0131ma kapasitesine sahip olmal\u0131d\u0131r. Temeller tamamen kuru ve k\u00fcrlenmi\u015f olmal\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.7. Sipari\u015f veren, i\u015fyerinde yetkili personelin kalmas\u0131 ve e\u015fyalar\u0131n depolanmas\u0131 i\u00e7in uygun alanlar sa\u011flamal\u0131d\u0131r. Ayr\u0131ca, yetkili personeli, \u015firketindeki mevcut ve yetkili personelin uymas\u0131 gereken g\u00fcvenlik d\u00fczenlemeleri hakk\u0131nda bilgilendirmelidir. Ayr\u0131ca, i\u015fyerindeki ki\u015fi ve e\u015fyalar\u0131n korunmas\u0131 i\u00e7in gerekli t\u00fcm \u00f6nlemleri almal\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">7.8. S\u00f6kme, yeniden monte etme, b\u00fcy\u00fck onar\u0131m \u00e7al\u0131\u015fmalar\u0131 ve nakliyeler i\u00e7in, aksi yaz\u0131l\u0131 olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, al\u0131c\u0131, kendi masraflar\u0131yla s\u00f6kme, yeniden monte etme ve deneme \u00e7al\u0131\u015ft\u0131rma risklerini kapsayan bir montaj kazas\u0131 sigortas\u0131 yapt\u0131rmakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>8. Ay\u0131pl\u0131 mal sorumlulu\u011fu<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">8.1. Al\u0131c\u0131, teslim ald\u0131\u011f\u0131 edim nesnelerini derhal incelemeli ve bu incelemede ortaya \u00e7\u0131kan her t\u00fcrl\u00fc kusuru derhal, ancak en ge\u00e7 bir hafta i\u00e7inde bize bildirmelidir. Bu durum, \u00f6zellikle g\u00f6zle g\u00f6r\u00fclebilen nakliye hasarlar\u0131, kimlik ve miktar farkl\u0131l\u0131klar\u0131 i\u00e7in ge\u00e7erlidir. Al\u0131c\u0131 bildirimi yapmazsa, ilgili kusur a\u00e7\u0131s\u0131ndan edim nesneleri onaylanm\u0131\u015f say\u0131l\u0131r, gizli kusurlar bu kural\u0131n d\u0131\u015f\u0131ndad\u0131r. Bunun d\u0131\u015f\u0131nda, HGB'nin 377. maddesi h\u00fck\u00fcmleri ge\u00e7erlidir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.2. Teslimat nesneleri, tehlike devri an\u0131nda mevcut olan bir kusura sahipse ve bu kusur al\u0131c\u0131 taraf\u0131ndan s\u00fcresi i\u00e7inde bildirilirse, kusuru giderme (iyile\u015ftirme) veya kusursuz teslimat nesneleri teslim etme (yeniden teslim) se\u00e7ene\u011fi bize ait olmak \u00fczere masraflar\u0131 bize ait olmak \u00fczere yerine getirilecektir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.3. Yeniden yerine getirmeye ili\u015fkin masraflar\u0131, yaln\u0131zca her bir olayda ve \u00f6zellikle mal\u0131n sat\u0131\u015f fiyat\u0131 ile orant\u0131l\u0131 olarak makul olduklar\u0131 \u00f6l\u00e7\u00fcde \u00fcstleniriz. Sat\u0131lan mal\u0131n, al\u0131c\u0131n\u0131n ikametgah\u0131 veya \u015fubesinden ba\u015fka bir yere g\u00f6t\u00fcr\u00fclmesinden kaynaklanan masraflar\u0131, bunun s\u00f6zle\u015fmeye uygun kullan\u0131m\u0131na denk gelmedi\u011fi s\u00fcrece \u00fcstlenmeyiz. Sipari\u015f veren, taraf\u0131m\u0131za belirtilen kusuru mesai saatlerimiz i\u00e7inde inceleme ve giderme f\u0131rsat\u0131 vermez ve bu nedenle.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.4. Ay\u0131p makul bir s\u00fcre i\u00e7inde giderilemezse veya ba\u015fka nedenlerle giderilmesi ba\u015far\u0131s\u0131z olarak kabul edilirse, al\u0131c\u0131 dilerse bedelde indirim (tenzil) talep edebilir veya s\u00f6zle\u015fmeden cayabilir (fesih). Giderilmenin ba\u015far\u0131s\u0131z oldu\u011fu ancak taraf\u0131m\u0131za \u00fc\u00e7 kez onar\u0131m veya yeniden teslim i\u00e7in yeterli f\u0131rsat tan\u0131nmas\u0131na ra\u011fmen giderilmenin ba\u015far\u0131ya ula\u015fmad\u0131\u011f\u0131, giderilmenin taraf\u0131m\u0131zca reddedildi\u011fi veya kabul edilemez \u015fekilde geciktirildi\u011fi veya ba\u015fka nedenlerle kabul edilemezli\u011fin s\u00f6z konusu oldu\u011fu durumlarda kabul edilecektir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.5. Sat\u0131c\u0131 taraf\u0131ndan yenileme kapsam\u0131nda de\u011fi\u015ftirilen veya yerine konulan \u00fcr\u00fcnlerden ve bunlar\u0131n par\u00e7alar\u0131ndan, al\u0131c\u0131 taraf\u0131ndan talep edilmesi \u00fczerine ve sat\u0131c\u0131n\u0131n masraflar\u0131 kar\u015f\u0131l\u0131\u011f\u0131nda derhal sat\u0131c\u0131ya teslim edilmesi gerekmektedir. Bu \u00fcr\u00fcn ve par\u00e7alar sat\u0131c\u0131n\u0131n m\u00fclkiyetine ge\u00e7ecektir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.6. Kusur a\u015fa\u011f\u0131daki durumlardan kaynaklan\u0131yorsa, ay\u0131p haklar\u0131 ge\u00e7erli de\u011fildir: <\/span><\/p><p class=\"p5\"><span class=\"s1\">(a) montaj, i\u015fletme veya bak\u0131m talimatlar\u0131n\u0131n ihlali veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(b) hatal\u0131 ve uygun olmayan montaj, \u00e7al\u0131\u015ft\u0131rma, kullan\u0131m, bak\u0131m veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(c) uygun olmayan i\u015fletme malzemelerinin kullan\u0131lmas\u0131 veya <\/span><\/p><p class=\"p5\"><span class=\"s1\">(d) Al\u0131c\u0131n\u0131n veya \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin, \u00f6n yaz\u0131l\u0131 onay\u0131m\u0131z olmaks\u0131z\u0131n hizmet nesnelerine m\u00fcdahale etmesi veya bunlar\u0131 de\u011fi\u015ftirmesi veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(e) do\u011fal a\u015f\u0131nma veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(f) sipari\u015f verenin \u015fartnamelerinin veya talimatlar\u0131n\u0131n uygulanmas\u0131 veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(g) yetersiz yap\u0131 i\u015fleri veya temeller, uygun olmayan zemin, kimyasal, elektrokimyasal veya elektriksel etkiler nedeniyle hasar g\u00f6rm\u00fc\u015fse, veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(h) Tak\u0131lan yedek par\u00e7alar\u0131n, bizim orijinal yedek par\u00e7alar\u0131m\u0131z veya taraf\u0131m\u0131zca onaylanm\u0131\u015f par\u00e7alar olmamas\u0131 veya <\/span><\/p><p class=\"p5\"><span class=\"s1\">(i) teslim edilen \u00fcr\u00fcnde izinsiz de\u011fi\u015fiklikler yap\u0131lm\u0131\u015f olmas\u0131ndan kaynaklan\u0131yorsa.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.7. Ay\u0131pl\u0131 mal haklar\u0131, aksi a\u00e7\u0131k\u00e7a kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a kullan\u0131lm\u0131\u015f makineler veya di\u011fer ikinci el e\u015fyalar i\u00e7in ge\u00e7erli de\u011fildir.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.8. Uzman personelimiz taraf\u0131ndan kullan\u0131lm\u0131\u015f veya \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara ait nesneler \u00fczerinde \u00e7al\u0131\u015fma yap\u0131lmas\u0131 durumunda, bu i\u015flem bize kar\u015f\u0131 her t\u00fcrl\u00fc hak talebinin hari\u00e7 tutulmas\u0131yla ve sipari\u015f verenin kendi sorumlulu\u011funda ger\u00e7ekle\u015ftirilir. Uzman personel g\u00f6nderimi durumunda, sorumlulu\u011fumuz gerekti\u011finde bu personeli de\u011fi\u015ftirmekle s\u0131n\u0131rl\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.9. Sipari\u015f veren, s\u00f6zle\u015fmeden do\u011fan y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirmedi\u011fi s\u00fcrece, kusurlar\u0131n giderilmesini herhangi bir telafi \u00f6demeden reddetme hakk\u0131na sahibiz.<\/span><\/p><p class=\"p5\"><span class=\"s1\">8.10. Aksi \u00f6zel olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, herhangi bir garanti, \u00f6zellikle de nitelik veya dayan\u0131kl\u0131l\u0131k garantisi vermiyoruz.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>9. Sorumluluk<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">9.1. Zararlar i\u00e7in sorumlulu\u011fumuz, bu teslimat ko\u015fullar\u0131n\u0131n d\u00fczenlemelerinin \u00f6tesine ge\u00e7ti\u011fi \u00f6l\u00e7\u00fcde hari\u00e7 tutulur.<\/span><\/p><p class=\"p5\"><span class=\"s1\">9.2. Bu h\u00fck\u00fcm a\u015fa\u011f\u0131dakiler i\u00e7in ge\u00e7erli de\u011fildir<\/span><\/p><p class=\"p5\"><span class=\"s1\">(a) ya\u015fam, v\u00fccut veya sa\u011fl\u0131k \u00fczerinde hukuka ayk\u0131r\u0131 bir \u015fekilde ihlalden kaynaklanan zararlar veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(b) neden oldu\u011fu zararlar i\u00e7in <\/span><\/p><p class=\"p5\"><span class=\"s1\">(aa) S\u00f6zle\u015fmenin d\u00fczg\u00fcn bir \u015fekilde yerine getirilmesini m\u00fcmk\u00fcn k\u0131lan ve sipari\u015f verenin yerine getirilmesine d\u00fczenli olarak g\u00fcvenebilece\u011fi y\u00fck\u00fcml\u00fcl\u00fcklerin ihlali (temel y\u00fck\u00fcml\u00fcl\u00fckler) veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(bb) yaln\u0131zca g\u00f6revlilerimiz veya yetkili temsilcilerimiz taraf\u0131ndan en az\u0131ndan a\u011f\u0131r ihmal yoluyla veya basit g\u00f6revlilerimiz taraf\u0131ndan kasten ihlal edilen di\u011fer y\u00fck\u00fcml\u00fcl\u00fcklerden kaynaklan\u0131yorsa, veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(c) \u00dcr\u00fcn Sorumlulu\u011fu Yasas\u0131 uyar\u0131nca zorunlu sorumluluk i\u00e7in ve di\u011fer zorunlu ve ge\u00e7erli bir \u015fekilde teminat d\u0131\u015f\u0131 b\u0131rak\u0131lamayan yasal h\u00fck\u00fcmler veya<\/span><\/p><p class=\"p5\"><span class=\"s1\">(d) taraf\u0131m\u0131zca \u00fcstlenilen garantiler ve taraf\u0131m\u0131zca kasten gizlenen kusurlar.<\/span><\/p><p class=\"p5\"><span class=\"s1\">Yukar\u0131da belirtilen haller d\u0131\u015f\u0131nda, sorumlulu\u011fumuz \u00f6ng\u00f6r\u00fclebilir, tipik olarak ortaya \u00e7\u0131kan zararla s\u0131n\u0131rl\u0131d\u0131r.<\/span><\/p><p class=\"p5\"><span class=\"s1\">9.4. Yetkili makam taraf\u0131ndan emredilen ve zorunlu yasal d\u00fczenlemeler gere\u011fi yap\u0131lmas\u0131 gereken geri \u00e7a\u011f\u0131rma i\u015flemlerinin, performans nesnelerindeki bir kusurdan kaynaklanmas\u0131 ve kusurdan sorumlu olmam\u0131z halinde, al\u0131c\u0131ya t\u00fcm gerekli masraflar\u0131 iade edece\u011fiz. Geri \u00e7a\u011f\u0131rma i\u015flemi \u00fc\u00e7\u00fcnc\u00fc taraflar\u0131n katk\u0131da bulundu\u011fu nedenlere de dayan\u0131yorsa, bu y\u00fck\u00fcml\u00fcl\u00fck bizim i\u00e7in yaln\u0131zca kendi davran\u0131\u015flar\u0131m\u0131za veya performans nesnelerine isabet eden \u00f6l\u00e7\u00fcde ge\u00e7erlidir. Al\u0131c\u0131, planlanan bir geri \u00e7a\u011f\u0131rma i\u015fleminin gereklili\u011fini, i\u00e7eri\u011fini ve kapsam\u0131n\u0131 - m\u00fcmk\u00fcn oldu\u011funca ve makul \u00f6l\u00e7\u00fcde - \u00f6nceden yaz\u0131l\u0131 olarak bize bildirmeli ve g\u00f6r\u00fc\u015f bildirmemiz i\u00e7in bize f\u0131rsat tan\u0131mal\u0131d\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>10. Zamana\u015f\u0131m\u0131<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">10.1. Aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, Alman Medeni Kanunu\u2019nun (BGB) 438. maddesinin 1. f\u0131kras\u0131n\u0131n 3. bendi h\u00fck\u00fcmlerinden farkl\u0131 olarak, kusur taleplerine ili\u015fkin zamana\u015f\u0131m\u0131 s\u00fcresi, teslimat\u0131n yap\u0131lmas\u0131ndan on iki ay sonra sona erer. Teslimat\u0131n kabul\u00fc kararla\u015ft\u0131r\u0131lm\u0131\u015fsa, zamana\u015f\u0131m\u0131 s\u00fcresi, kabulden ba\u011f\u0131ms\u0131z olarak \u00fcr\u00fcn\u00fcn \u00fcretime haz\u0131r hale gelmesiyle ba\u015flar. Zamana\u015f\u0131m\u0131 s\u00fcresi, kusurun giderilmesi ile yenilenmez veya uzat\u0131lmaz. Yeniden ifa kapsam\u0131nda tak\u0131lan servis par\u00e7alar\u0131na ili\u015fkin kusur taleplerinin zamana\u015f\u0131m\u0131, en ge\u00e7 riskin devrinden itibaren 12 ay sonra sona erer. Yeniden ifa kapsam\u0131nda tak\u0131lan servis par\u00e7alar\u0131na ili\u015fkin kusur taleplerinin zamana\u015f\u0131m\u0131, en ge\u00e7 riskin devrinden itibaren 12 ay sonra sona erer.<\/span><\/p><p class=\"p5\"><span class=\"s1\">10.2. Yukar\u0131daki sat\u0131\u015f hukukundaki zamana\u015f\u0131m\u0131 s\u00fcreleri, sat\u0131lan maldaki bir ay\u0131ptan kaynaklanan m\u00fc\u015fterinin s\u00f6zle\u015fmeden do\u011fan ve s\u00f6zle\u015fme d\u0131\u015f\u0131 tazminat talepleri i\u00e7in de ge\u00e7erlidir, ancak tekil vakada mutat kanuni zamana\u015f\u0131m\u0131n\u0131n (\u00a7\u00a7 195, 199 BGB) daha k\u0131sa bir zamana\u015f\u0131m\u0131na yol a\u00e7mas\u0131 durumu hari\u00e7tir.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>11. Form<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\"> M\u00fc\u015fterinin s\u00f6zle\u015fmeyle ilgili hukuki sonu\u00e7 do\u011furan beyan ve bildirimleri (\u00f6rne\u011fin, s\u00fcre belirleme, kusur bildirimi, s\u00f6zle\u015fmeden cayma veya bedelde indirim) yaz\u0131l\u0131 olarak, yani yaz\u0131 veya metin \u015feklinde (\u00f6rne\u011fin, mektup, e-posta, teleks) yap\u0131lmal\u0131d\u0131r. Yasal \u015fekil \u015fartlar\u0131 ve \u00f6zellikle beyanda bulunan\u0131n me\u015fruiyeti konusunda \u015f\u00fcpheler olmas\u0131 halinde ek kan\u0131tlar sakl\u0131 kalmak kayd\u0131yla.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>12. Uyum<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\"> M\u00fc\u015fteri, yolsuzlu\u011fu \u00f6nlemek i\u00e7in gerekli ve uygun tedbirleri almakla y\u00fck\u00fcml\u00fcd\u00fcr. M\u00fc\u015fteri, \u00f6zellikle \u00e7al\u0131\u015fanlar, y\u00f6netim kurulu \u00fcyeleri veya \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slar arac\u0131l\u0131\u011f\u0131yla, \u00e7al\u0131\u015fanlar\u0131m\u0131za ve y\u00f6netim kurulu \u00fcyelerimize, a\u011f\u0131rl\u0131kl\u0131 olarak i\u015f ama\u00e7l\u0131 olmayan (\u00f6rne\u011fin spor etkinlikleri, konserler, k\u00fclt\u00fcrel etkinlikler gibi) sunmamay\u0131, vaat etmemesini veya vermemesini taahh\u00fct eder.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>13. Yetkili Mahkeme, Uygulanacak Hukuk<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">13.1. Bu \u015fartlar\u0131n ge\u00e7erli oldu\u011fu s\u00f6zle\u015fme ili\u015fkilerinden kaynaklanan veya bunlarla dolayl\u0131 ya da do\u011frudan ilgili t\u00fcm uyu\u015fmazl\u0131klar ve talepler i\u00e7in m\u00fcnhas\u0131r yarg\u0131 yeri M\u00f6nchengladbach'd\u0131r. Sipari\u015f vereni, kendi se\u00e7imimize ba\u011fl\u0131 olarak, i\u015fyerinin veya \u015fubesinin bulundu\u011fu yerdeki mahkemede veya ifa yerindeki mahkemede dava etme hakk\u0131na sahibiz.<\/span><\/p><p class=\"p5\"><span class=\"s1\">13.2. S\u00f6zle\u015fme ili\u015fkileri i\u00e7in, Birle\u015fmi\u015f Milletler Uluslararas\u0131 Mal Sat\u0131\u015f S\u00f6zle\u015fmeleri Hakk\u0131nda Konvansiyon (CISG) hari\u00e7 tutulmak kayd\u0131yla, m\u00fcnhas\u0131ran Alman hukuku ge\u00e7erlidir.<\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\"><b>14. Di\u011fer<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">14.1. S\u00f6zle\u015fmenin veya s\u00f6zle\u015fme h\u00fck\u00fcmlerinin bir k\u0131sm\u0131n\u0131n ge\u00e7ersiz, h\u00fck\u00fcms\u00fcz veya uygulanamaz olmas\u0131 halinde, bu h\u00fck\u00fcmlerin yerine, ba\u015flang\u0131\u00e7ta ama\u00e7lanan amaca en yak\u0131n, ge\u00e7erli ve uygulanabilir bir d\u00fczenleme ikame edilecektir. B\u00f6yle bir de\u011fi\u015fiklik m\u00fcmk\u00fcn de\u011filse, ilgili h\u00fck\u00fcm veya h\u00fck\u00fcmlerin bir k\u0131sm\u0131 silinmi\u015f say\u0131lacakt\u0131r. Bir h\u00fckm\u00fcn veya h\u00fck\u00fcm\u00fcn bir k\u0131sm\u0131n\u0131n de\u011fi\u015ftirilmesi veya silinmesi, s\u00f6zle\u015fmenin ve\/veya bu teslimat ko\u015fullar\u0131n\u0131n di\u011fer h\u00fck\u00fcmlerinin ge\u00e7erlili\u011fini ve uygulanabilirli\u011fini etkilemez.<\/span><\/p><p class=\"p5\"><span class=\"s1\">14.2. T\u00fcm de\u011fi\u015fiklikler veya eklemeler y\u00fcr\u00fcrl\u00fc\u011fe girmek i\u00e7in yaz\u0131l\u0131 olmal\u0131d\u0131r. Bu yaz\u0131l\u0131l\u0131k \u015fart\u0131 yaln\u0131zca yaz\u0131l\u0131 bir anla\u015fma ile kald\u0131r\u0131labilir.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90382b1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"90382b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/steuber.net\/wp-content\/uploads\/2025\/04\/Steuber-AGB-03-25.pdf\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewbox=\"0 0 512.13 512.13\" width=\"512\"><path d=\"m315.378 292.816c-6.248-6.248-16.379-6.248-22.627 0l-20.687 20.687v-97.373c0-8.836-7.163-16-16-16-8.836 0-16 7.164-16 16v97.372l-20.686-20.686c-6.249-6.248-16.379-6.248-22.628 0-6.248 6.249-6.248 16.379 0 22.628 51.594 51.594 49.078 49.764 53.191 51.468 5.895 2.443 12.798 1.171 17.437-3.468l48-48c6.249-6.248 6.249-16.379 0-22.628z\"><\/path><path d=\"m336.065 432.13h-160c-8.836 0-16-7.164-16-16s7.164-16 16-16h160c8.837 0 16 7.164 16 16s-7.163 16-16 16z\"><\/path><path d=\"m448.053 159.897c-.065-4.293-1.819-8.224-4.68-11.085-152.987-152.987-144.538-145.063-147.762-146.789-5.168-2.764 9.424-1.892-196.796-1.892-19.161 0-34.75 15.589-34.75 34.75v442.5c0 19.161 15.589 34.75 34.75 34.75h314.5c19.161 0 34.75-15.589 34.75-34.75 0-4.298.006-316.198-.012-317.484zm-143.988-18.517v-86.622l89.373 89.373c-92.97 0-86.752.031-87.177-.056-1.252-.257-2.196-1.368-2.196-2.695zm112 336c0 1.517-1.233 2.75-2.75 2.75h-314.5c-1.517 0-2.75-1.233-2.75-2.75v-442.5c0-1.517 1.233-2.75 2.75-2.75h173.25v109.25c0 19.161 15.589 34.75 34.75 34.75h109.25z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5ca8b elementor-widget elementor-widget-text-editor\" data-id=\"2b5ca8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PDF \u0130ndir<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-618831092\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-618831092\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-463cddf e-con-full e-flex e-con e-child\" data-id=\"463cddf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e261d51 elementor-widget elementor-widget-text-editor\" data-id=\"e261d51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><b>Bask\u0131 ve i\u015fleme makineleri servis s\u00f6zle\u015fmeleri i\u00e7in genel \u015fartlar <\/b><\/span><span class=\"s2\"><b>(Stand 04\/25)<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>1. Uygulama alan\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">1.1. Hizmet s\u00f6zle\u015fmesi, Hizmet Belgesi ve Druck- und Weiterverarbeitungs-maschinen i\u00e7in genel hizmet s\u00f6zle\u015fmesi ko\u015fullar\u0131ndan olu\u015fur; bu ko\u015fullar, kararla\u015ft\u0131r\u0131lan hizmet program\u0131ndan kaynaklanan ve bu s\u00f6zle\u015fmeye ek olarak eklenmi\u015f olan hizmet Tan\u0131m\u0131 ile ba\u011flant\u0131l\u0131d\u0131r. Hizmet Belgesi, hizmet s\u00f6zle\u015fmesinin konusunu olu\u015fturan makineyi listeler.<span class=\"Apple-converted-space\">\u00a0 <\/span>\u0130stanbul.<\/span><\/p><p class=\"p4\"><span class=\"s1\">Steuber'in yaz\u0131l\u0131 onay\u0131 olmadan yabanc\u0131 i\u015f ko\u015fullar\u0131, bunlara kar\u015f\u0131 \u00e7\u0131k\u0131lsa bile s\u00f6zle\u015fmenin bir par\u00e7as\u0131 olmayacakt\u0131r.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>2. Hizmet Kapsam\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">2.1. Steuber, servis s\u00f6zle\u015fmesi kapsam\u0131nda, Steuber'in normal \u00e7al\u0131\u015fma saatleri i\u00e7inde servis fi\u015finde belirtilen makineye servis hizmetini \u00fcstlenir. Hizmet kapsam\u0131, servis fi\u015fine g\u00f6re belirlenir.,<span class=\"Apple-converted-space\">\u00a0 <\/span>bu s\u00f6zle\u015fmeye ek olarak sunulan anla\u015fmal\u0131 program ve hizmet tan\u0131m\u0131 (bundan sonra \u201ehizmetler\u201c olarak an\u0131lacakt\u0131r).<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2. A\u015fa\u011f\u0131daki hizmetler servis s\u00f6zle\u015fmesinin kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r:<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2.1. Makine d\u0131\u015f\u0131ndaki cihazlardan kaynaklanan ar\u0131zalar\u0131n giderilmesi.<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2.2. Steuber taraf\u0131ndan yetkilendirilmemi\u015f personelin makine \u00fczerinde yapt\u0131\u011f\u0131 \u00e7al\u0131\u015fmalar nedeniyle olu\u015fan ar\u0131zalar\u0131n giderilmesi.<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2.3. \u0130\u015fletme hatas\u0131 veya s\u0131cakl\u0131k, nem, g\u00fc\u00e7 kayna\u011f\u0131 gibi kurulum ko\u015fullar\u0131na uyulmamas\u0131ndan kaynaklanan ar\u0131zalar\u0131n giderilmesi.<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2.4. Makine ar\u0131zas\u0131, h\u0131rs\u0131zl\u0131k, yang\u0131n, su, kaza, \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slar\u0131n etkile\u015fimi gibi Steuber'in sorumlu tutulamayaca\u011f\u0131 veya sistemlerin i\u015fleyi\u015finden kaynaklanmayan hasar ve kirliliklerin giderilmesi.<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.2.5. Uygulama veya uygulama yaz\u0131l\u0131m\u0131, pazarlama, a\u011f geni\u015fletme veya de\u011fi\u015ftirme, ba\u015fka bir bilgisayar sistemine ba\u011flama ve e\u011fitim alanlar\u0131nda dan\u0131\u015fmanl\u0131k hizmetleri.<\/span><\/p><p class=\"p4\"><span class=\"s1\">2.3. Hizmet kapsam\u0131 d\u0131\u015f\u0131ndaki i\u015fler ve yedek par\u00e7a teslimatlar\u0131 ayr\u0131ca faturaland\u0131r\u0131lacakt\u0131r. Bu t\u00fcr i\u015fler i\u00e7in Heinrich Steuber GmbH &amp; Co.'nun Genel Teslimat Ko\u015fullar\u0131 ge\u00e7erlidir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>3. \u0130fa yeri<\/b><\/span><\/p><p class=\"p5\"><span class=\"s1\">Steuber taraf\u0131ndan makine\/tesis \u00fczerinde verilen hizmetler yaln\u0131zca servis formunda belirtilen makine kurulum yerinde ger\u00e7ekle\u015ftirilir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>4. S\u00f6zle\u015fmenin Zaman\u0131nda \u0130fas\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">4.1. Hizmetlerin sunulaca\u011f\u0131 tarih, m\u00fc\u015fteri ile Steuber aras\u0131nda her bir durum i\u00e7in ayr\u0131 ayr\u0131 kararla\u015ft\u0131r\u0131l\u0131r. M\u00fc\u015fteri taraf\u0131nda i\u015flerin kararla\u015ft\u0131r\u0131lan tarihte ger\u00e7ekle\u015ftirilememesi durumunda, Steuber\u2019e en az 3 g\u00fcn \u00f6nceden bildirimde bulunulmas\u0131 gerekir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">4.2. Kusurlu gecikmeli bildirim durumunda, servis teknisyeni kararla\u015ft\u0131r\u0131lan randevuya ba\u015fka bir \u015fekilde atanamayacaksa bir tazminat \u00f6demesi gerekecektir. Bu tazminat\u0131n miktar\u0131, Steuber'in o anda ge\u00e7erli olan hizmet \u00fccretleri fiyat listesine g\u00f6re hesaplanan saatlik \u00fccrete g\u00f6re belirlenir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">4.3. Steuber'in yerine getirece\u011fi hizmet ve teslimatlar\u0131n terminleri, m\u00fccbir sebep hallerinde ve Steuber'in kontrol\u00fc d\u0131\u015f\u0131ndaki beklenmedik olaylar\u0131n meydana gelmesi durumunda, gecikme i\u00e7inde olsa bile, uygun \u015fekilde ertelenir.<span class=\"Apple-converted-space\">\u00a0 <\/span>; \u00f6rne\u011fin grev, i\u015fveren lokavt\u0131, i\u015fletme aksakl\u0131klar\u0131, alt y\u00fcklenicilerden kaynaklanan gecikmeler veya Steuber\u2019in sorumlulu\u011fu d\u0131\u015f\u0131nda kalan di\u011fer gecikmeler, bu olaylar\u0131n s\u00f6zle\u015fmenin zaman\u0131nda yerine getirilmesini etkilemesi kayd\u0131yla; Bu t\u00fcr olaylar\u0131n meydana gelmesi ve tahmini s\u00fcresi, \u00f6nemli durumlarda y\u00fcklenici taraf\u0131ndan m\u00fc\u015fteriye bildirilecektir. M\u00fc\u015fteri \u00f6deme ve di\u011fer y\u00fck\u00fcml\u00fcl\u00fcklerinde gecikme ya\u015farsa, teslim tarihi de uygun \u015fekilde ertelenir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">4.4. Gecikmenin, 4.3. maddesinde belirtilen nedenler d\u0131\u015f\u0131ndaki nedenlerden kaynakland\u0131\u011f\u0131 kan\u0131tlanabilir ve bu gecikme nedeniyle m\u00fc\u015fteriye zarar meydana gelirse, m\u00fc\u015fteri, ba\u015fka hak taleplerinden feragat etmek kayd\u0131yla, gecikmenin her tamamlanan haftas\u0131 i\u00e7in en fazla 0,5%, ancak toplamda bir takvim y\u0131l\u0131na d\u00fc\u015fen hizmet bedelinin en fazla 5 %&#x27;si kadar gecikme tazminat\u0131 talep etme hakk\u0131na sahiptir. Buna g\u00f6re Steuber taraf\u0131ndan \u00f6denecek tazminat, nihai hesaplamada mahsup edilecektir. M\u00fc\u015fteri gecikmeyi kabul ederse ve bu mutabakat yaz\u0131l\u0131 olarak belgelendirilirse gecikme tazminat\u0131 \u00f6denmez.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>5. M\u00fc\u015fteri Kat\u0131l\u0131m\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">5.1. M\u00fc\u015fteri, kurulum yerindeki ki\u015fi ve e\u015fyalar\u0131 korumak i\u00e7in gerekli \u00f6nlemleri alacakt\u0131r. Ayr\u0131ca, Betrieb'te y\u00fcr\u00fcrl\u00fckte olan ve servis personelinin uymas\u0131 gereken g\u00fcvenlik talimatlar\u0131n\u0131 Steuber'e bildirecektir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">5.2. M\u00fc\u015fteri, servis personeline, servis formunda belirtilen makineye ve makineyi bar\u0131nd\u0131ran odalara, ayr\u0131ca ilgili sistemlere ve ekipmanlara s\u0131n\u0131rs\u0131z eri\u015fim izni verir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">5.3. M\u00fc\u015fteri, hizmet personelini masraflar\u0131 kendisine ait olmak \u00fczere hizmetlerin y\u00fcr\u00fct\u00fclmesinde desteklemekle y\u00fck\u00fcml\u00fcd\u00fcr. Teknik yard\u0131m sa\u011flamakla y\u00fck\u00fcml\u00fcd\u00fcr, \u00f6zellikle zorunlu olarak \u00fccretsiz yard\u0131mc\u0131 personel, yard\u0131mc\u0131 ara\u00e7lar, gerekli ba\u011flant\u0131lar dahilinde elektrik ve su, ayr\u0131ca test bask\u0131lar\u0131n\u0131n ger\u00e7ekle\u015ftirilmesi i\u00e7in gerekli bask\u0131 malzemeleri, ka\u011f\u0131t, bask\u0131 plakalar\u0131, lastik \u00f6rt\u00fcler, boya ve ya\u011flay\u0131c\u0131lar sa\u011flamal\u0131d\u0131r. Makinenin temizli\u011fi ve ya\u011flanmas\u0131 i\u00e7in gerekli yard\u0131mc\u0131 ara\u00e7lar \u00fcreticinin spesifikasyonlar\u0131na uygun olmal\u0131d\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">5.4. M\u00fc\u015fteri ayr\u0131ca, Steuber taraf\u0131ndan yaz\u0131l\u0131 olarak onaylanmad\u0131k\u00e7a, makine \u00fczerinde herhangi bir tadilat, ekleme veya ba\u015fka bir de\u011fi\u015fiklik yapmamay\u0131 taahh\u00fct eder. M\u00fc\u015fteri buna ra\u011fmen bu t\u00fcr i\u015flemler yaparsa, Steuber\u2019in s\u00f6zle\u015fmeden do\u011fan y\u00fck\u00fcml\u00fcl\u00fckleri derhal ortadan kalkar. Bu durumda Steuber, di\u011fer yasal haklara halel getirmeksizin, s\u00f6zle\u015fmenin kalan s\u00fcresi i\u00e7in toplam s\u00f6zle\u015fme bedelinin &#x27;si tutar\u0131nda toplu tazminat talep etme hakk\u0131na sahiptir; ancak daha az bir zarar\u0131n kan\u0131tlanmas\u0131 durumu hari\u00e7tir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>6. S\u00f6zle\u015fmenin S\u00fcresi<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">6.1. Hizmet s\u00f6zle\u015fmesi, hizmet formunda belirtilen s\u00fcre i\u00e7in akdedilir. \u00d6zel anla\u015fmaya bak\u0131n\u0131z.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>7. Fiyatlar ve \u00d6deme Ko\u015fullar\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">7.1. Hizmet belgesinde kararla\u015ft\u0131r\u0131lan \u00e7al\u0131\u015fma saatleri dahilinde yap\u0131lan hizmetin ger\u00e7ekle\u015ftirilmesi, hizmet belgesinde kararla\u015ft\u0131r\u0131lan sabit fiyat\u0131n temelini olu\u015fturur. M\u00fc\u015fteri, kararla\u015ft\u0131r\u0131lan \u00e7al\u0131\u015fma saatleri d\u0131\u015f\u0131nda bir hizmetin ger\u00e7ekle\u015ftirilmesini veya devam etmesini isterse, ge\u00e7erli hizmet fiyatland\u0131rma listesine g\u00f6re ortaya \u00e7\u0131kan ek \u00fccret faturaland\u0131r\u0131lacakt\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.2. Makine, m\u00fc\u015fteri taraf\u0131ndan, makine ile birlikte teslim edilen makine el kitab\u0131na uygun olarak bak\u0131m\u0131 ve onar\u0131m\u0131 yap\u0131l\u0131r. Yetersiz bak\u0131m nedeniyle olu\u015fan ek \u00e7al\u0131\u015fma, Steuber taraf\u0131ndan, servis \u00e7al\u0131\u015fmalar\u0131 i\u00e7in ge\u00e7erli fiyat listesine g\u00f6re m\u00fc\u015fteriye ayr\u0131ca faturaland\u0131r\u0131labilir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.3. Servis personelinin ula\u015f\u0131m masraflar\u0131 sabit \u00fccrete dahildir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.4. \u0130\u015f\u00e7ilik, malzeme veya di\u011fer maliyetlerde bir de\u011fi\u015fiklik olmas\u0131 durumunda, Steuber \u00fc\u00e7 ayl\u0131k bir bildirim s\u00fcresi ile hizmet \u00fccretini makul \u00f6l\u00e7\u00fcde art\u0131rabilir. Maksimum art\u0131\u015f oran\u0131 y\u0131ll\u0131k &#x27;dir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.5. Hizmet bedeli, KDV dahil, her takvim ay\u0131n\u0131n son g\u00fcn\u00fc ayl\u0131k olarak \u00f6denir. \u00d6demeler, kararla\u015ft\u0131r\u0131lan vadelerde, hi\u00e7bir kesinti olmaks\u0131z\u0131n, banka havalesiyle 10 g\u00fcn i\u00e7inde yap\u0131lacakt\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.6. \u00d6deme vadesinin a\u015f\u0131lmas\u0131 veya gecikme halinde, daha y\u00fcksek faiz oranlar\u0131 kararla\u015ft\u0131r\u0131lamad\u0131\u011f\u0131 s\u00fcrece Steuber, temel faiz oran\u0131n\u0131n %9 puan \u00fczerinde faiz uygular. Daha fazla gecikme zarar\u0131n\u0131n talep edilmesi sakl\u0131d\u0131r. M\u00fc\u015fteri, vadeden en ge\u00e7 10 g\u00fcn sonra temerr\u00fcde d\u00fc\u015fer.<\/span><\/p><p class=\"p4\"><span class=\"s1\">7.7. Kesinle\u015fmemi\u015f veya Steuber taraf\u0131ndan kabul edilmemi\u015f kar\u015f\u0131 talepler, nulla tutma veya takas hakk\u0131 vermez.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>8. Ay\u0131pl\u0131 mal sorumlulu\u011fu<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">8.1. Steuber, s\u00f6zle\u015fmenin tamamlanmas\u0131ndan sonra 12 ay i\u00e7inde giderilmesi gereken ay\u0131plar i\u00e7in, ay\u0131plardan m\u00fcteselsil sorumlu olacakt\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">8.2. Bu s\u00f6zle\u015fme uyar\u0131nca tak\u0131lan yedek par\u00e7alar i\u00e7in Steuber, bu t\u00fcr kusurlar nedeniyle kullan\u0131lamaz hale gelen veya kullan\u0131labilirli\u011fi \u00f6nemli \u00f6l\u00e7\u00fcde etkilenen par\u00e7alar (yaz\u0131l\u0131m dahil) i\u00e7in, kendi tercihine ba\u011fl\u0131 olarak kusuru \u00fccretsiz olarak giderecek veya bu par\u00e7alar\u0131 tak\u0131ld\u0131ktan sonra 12 ay i\u00e7inde yeniden teslim edecektir, b\u00f6ylece kusursuz tasar\u0131m, \u00fcretim ve malzeme i\u00e7in garanti vermektedir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">8.3. De\u011fi\u015ftirilen par\u00e7alar Steuber'in m\u00fclkiyetine ge\u00e7er.<\/span><\/p><p class=\"p4\"><span class=\"s1\">8.4. Onar\u0131m \u00e7al\u0131\u015fmalar\u0131 ve tak\u0131lan de\u011fi\u015ftirilmi\u015f par\u00e7alar i\u00e7in, kusur sorumlulu\u011fu orijinal i\u015flerin veya bu s\u00f6zle\u015fme uyar\u0131nca orijinal olarak tedarik edilen yedek par\u00e7an\u0131nkiyle ayn\u0131 s\u00fcrede sona erer. M\u00fc\u015fteri, gerekli onar\u0131m \u00e7al\u0131\u015fmalar\u0131 i\u00e7in veya ar\u0131zal\u0131 par\u00e7alar\u0131n s\u00f6k\u00fclmesi ve yeni tedarik edilen par\u00e7alar\u0131n tak\u0131lmas\u0131 i\u00e7in gerekli zaman\u0131 ve f\u0131rsat\u0131 sa\u011flamal\u0131d\u0131r. Anla\u015f\u0131lan normal i\u015f saatleri d\u0131\u015f\u0131ndaki \u00e7al\u0131\u015fmalar\u0131n ek maliyetleri ile ekspres g\u00f6nderiler nedeniyle olu\u015fan ek maliyetler m\u00fc\u015fteriye ait olacakt\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">8.5. Maddi kusur sorumlulu\u011fu, s\u00f6zle\u015fmenin se\u00e7ilen hizmet program\u0131na g\u00f6re teslimat kapsam\u0131n\u0131n par\u00e7as\u0131 olmad\u0131k\u00e7a do\u011fal a\u015f\u0131nma ve y\u0131pranmay\u0131 kapsamaz; ayr\u0131ca uygun olmayan i\u015fletme malzemelerinin yanl\u0131\u015f depolanmas\u0131ndan, kullan\u0131lmas\u0131ndan veya kullan\u0131lmas\u0131ndan, kimyasal, elektrokimyasal veya elektriksel etkilerden, voltaj dalgalanmalar\u0131ndan, elektrik kesintisinden kaynaklanan hasarlar\u0131 kapsamaz.<\/span><\/p><p class=\"p4\"><span class=\"s1\">8.6. M\u00fc\u015fteri, yaln\u0131zca a\u015fa\u011f\u0131daki durumlarda Steuber'i maddi kusurlardan sorumlu tutabilir: maddi kusur Steuber'e derhal bildirilmi\u015fse, makinenin kullan\u0131m ve bak\u0131m\u0131yla ilgili \u00fcreticinin talimatlar\u0131na uyulmu\u015fsa ve \u00f6zellikle \u00f6ng\u00f6r\u00fclen kontroller usul\u00fcne uygun olarak yap\u0131lm\u0131\u015fsa, Steuber'in izni olmadan herhangi bir tadilat yap\u0131lmam\u0131\u015fsa, orijinal \u00fcretici yedek par\u00e7alar\u0131 veya \u00fcretici veya Steuber taraf\u0131ndan onaylanm\u0131\u015f olmayan yedek par\u00e7alar tak\u0131lmam\u0131\u015fsa.<span class=\"Apple-converted-space\">\u00a0 <\/span>onaylanm\u0131\u015f par\u00e7alard\u0131r ve teslim edilen \u00fcr\u00fcnde herhangi bir eigenst\u00e4ndige de\u011fi\u015fiklik yap\u0131lmam\u0131\u015ft\u0131r.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>9. M\u00fc\u015fterinin fesih hakk\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">M\u00fc\u015fteri, s\u00f6zle\u015fmeyi a\u015fa\u011f\u0131daki h\u00fck\u00fcmlere uygun olarak yaln\u0131zca yaz\u0131l\u0131 olarak feshedebilir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">9.2. Ani fesih hakk\u0131 veren fesih yetkisi mevcuttur,<\/span><\/p><p class=\"p4\"><span class=\"s1\">a) Steuber s\u00f6zle\u015fmenin ifas\u0131 tamamen imkans\u0131z hale gelmi\u015fse. K\u0131smi imkans\u0131zl\u0131k durumunda, fesih hakk\u0131 sadece k\u0131smi ifa m\u00fc\u015fterinin a\u00e7\u0131k\u00e7a ilgisini \u00e7ekmiyorsa mevcuttur; aksi takdirde, hizmet bedelinde makul bir indirim talep edebilir. Kabulde gecikme s\u0131ras\u0131nda veya m\u00fc\u015fterinin kusuru nedeniyle imkans\u0131zl\u0131k s\u00f6z konusu olursa, m\u00fc\u015fteri kar\u015f\u0131 edim y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirmekle y\u00fck\u00fcml\u00fc kal\u0131r. \u0130mkans\u0131zl\u0131k hi\u00e7bir s\u00f6zle\u015fme taraf\u0131n\u0131n hatas\u0131 de\u011filse, Steuber verilen hizmetlerle orant\u0131l\u0131 bir hizmet bedeli k\u0131sm\u0131n\u0131 talep etme hakk\u0131na sahiptir. Zaten \u00f6denmi\u015f olan taksitler bu talebe mahsup edilir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">b) Cari, gecikme tazminat\u0131n\u0131 tam olarak talep edebilirse, bu tarihten sonra Steuber'e yaz\u0131l\u0131 olarak makul bir ek s\u00fcre vermi\u015fse ve bu ek s\u00fcrenin dolmas\u0131ndan sonra ek s\u00fcrenin 4.3'te belirtilen nedenler d\u0131\u015f\u0131ndaki nedenlerle a\u015f\u0131ld\u0131\u011f\u0131n\u0131 kan\u0131tlamas\u0131 durumunda.<\/span><\/p><p class=\"p4\"><span class=\"s1\">c) Steuber'in kusurlu oldu\u011fu kabul edilen ve giderilmesi i\u00e7in makul bir ek s\u00fcre tan\u0131nan ancak Steuber'\u0131n beiden aufgef\u00fchrten kusurlar\u0131 giderme giri\u015fimlerinde ba\u015far\u0131s\u0131z olmas\u0131 halinde, ve e\u011fer Steuber bu ek s\u00fcreyi kendi kusuruyla yerine getiremezse. Teslim edilen mal\u0131n karma\u015f\u0131kl\u0131\u011f\u0131 ve bunun sonucunda ortaya \u00e7\u0131kabilecek kusurlar nedeniyle, Steuber gerekti\u011finde iki revizyon giri\u015fimi daha yapma hakk\u0131na sahiptir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">9.3. 9.2 b) durumunda, m\u00fc\u015fteri, gecikme nedeniyle performansa olan ilgisinin \u00f6nemli \u00f6l\u00e7\u00fcde azald\u0131\u011f\u0131n\u0131 kan\u0131tlarsa feshedebilir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">9.4. Bunun d\u0131\u015f\u0131nda 10 ge\u00e7erlidir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>10. Steuber'in Fesih Hakk\u0131. <\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">10.1. Steuber, di\u011fer yasal hak ve taleplerine halel gelmeksizin, \u00f6ng\u00f6r\u00fclemeyen olaylar hizmetin ekonomik \u00f6nemini veya i\u00e7eri\u011fini \u00f6nemli \u00f6l\u00e7\u00fcde de\u011fi\u015ftirdi\u011finde veya Steuber'\u0131n operasyonlar\u0131n\u0131 \u00f6nemli \u00f6l\u00e7\u00fcde etkiledi\u011finde ve s\u00f6zle\u015fme d\u00fcr\u00fcstl\u00fck ve hakkaniyet kurallar\u0131 dikkate al\u0131narak makul bir \u015fekilde uyarlanamad\u0131\u011f\u0131nda veya m\u00fc\u015fterinin ekonomik durumunda \u00f6nemli bir k\u00f6t\u00fcle\u015fme oldu\u011funda s\u00f6zle\u015fmeyi feshedebilir. Steuber bu fesih hakk\u0131n\u0131 kullanmak isterse, olay\u0131n kapsam\u0131n\u0131 \u00f6\u011frendikten sonra derhal m\u00fc\u015fteriye bildirir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>11. M\u00fc\u015fterinin taleplerinin kapsam\u0131<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">11.1. Hizmetler yerine getirilirken makine Steuber'in kusuruyla hasar g\u00f6r\u00fcrse, Steuber bu makineyi onarmakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p><p class=\"p4\"><span class=\"s1\">11.2. Steuber'in kusuru nedeniyle, sunulan tekliflerin ve tavsiyelerin ihmali veya hatal\u0131 ifas\u0131 ile s\u00f6zle\u015fmenin di\u011fer yan y\u00fck\u00fcml\u00fcl\u00fckleri \u2013 \u00f6zellikle kullan\u0131m ve bak\u0131m i\u00e7in talimatlar \u2013 nedeniyle makine m\u00fc\u015fteri taraf\u0131ndan s\u00f6zle\u015fmeye uygun olarak kullan\u0131lamazsa, m\u00fc\u015fterinin di\u011fer talepleri hari\u00e7 tutulmu\u015f olarak 8., 11.1. ve 11.3. maddelerindeki h\u00fck\u00fcmlerin buna uygun olarak uygulanaca\u011f\u0131 kabul edilir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">11.3. Ancak Steuber sorumludur<\/span><\/p><p class=\"p4\"><span class=\"s1\">a) organlar\u0131n\u0131n ve \u00fcst d\u00fczey \u00e7al\u0131\u015fanlar\u0131n\u0131n kas\u0131t ve a\u011f\u0131r ihmali, ayr\u0131ca yard\u0131mc\u0131lar\u0131n\u0131n kas\u0131tl\u0131 eylemleri durumunda<\/span><\/p><p class=\"p4\"><span class=\"s1\">b) s\u00f6zle\u015fmesel ana y\u00fck\u00fcml\u00fcl\u00fcklerin kusurlu ihlali halinde<\/span><\/p><p class=\"p4\"><span class=\"s1\">c) hayat, beden ve sa\u011fl\u0131k kusurlu ihlalinde<\/span><\/p><p class=\"p4\"><span class=\"s1\">d) Kusurlar\u0131n hileli olarak gizlendi\u011fi veya yoklu\u011funun garanti edildi\u011fi durumlarda,<\/span><\/p><p class=\"p4\"><span class=\"s1\">e) \u00dcretici Sorumlulu\u011fu Yasas\u0131 uyar\u0131nca, \u00f6zel olarak kullan\u0131lan e\u015fyalardaki \u015fah\u0131s ve mal zararlar\u0131ndan kaynaklanan sorumlulu\u011fun kapsam\u0131 ve \u00f6l\u00e7\u00fcs\u00fc.<\/span><\/p><p class=\"p4\"><span class=\"s1\">11.4. Teslim konusu mal\u0131n bir niteli\u011fi\/\u00f6zelli\u011fi, ancak s\u00f6zle\u015fme metninde a\u00e7\u0131k\u00e7a \u201egaranti edilen nitelik\u201c olarak belirtilmi\u015fse yasa anlam\u0131nda garanti edilmi\u015f say\u0131l\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">11.5. Buna bak\u0131lmaks\u0131z\u0131n, Steuber her zaman ve mevcut i\u015fletme sorumluluk sigortas\u0131n\u0131n tazminat \u00f6dedi\u011fi \u00f6l\u00e7\u00fcde sorumlu olacakt\u0131r. \u0130\u015fletme sorumluluk sigortas\u0131, Sorumluluk Sigortalar\u0131 i\u00e7in Genel Sigorta Ko\u015fullar\u0131'na (AHB) dayanmaktad\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">11.6. Steuber'in 11.3 a) ve b) maddelerine g\u00f6re a\u011f\u0131r ihmali veya s\u00f6zle\u015fmenin esasl\u0131 ihlallerini kusurlu bir \u015fekilde ger\u00e7ekle\u015ftirmesi durumunda sorumlulu\u011fu, s\u00f6zle\u015fme t\u00fcr\u00fcne \u00f6zg\u00fc, makul \u00f6l\u00e7\u00fcde \u00f6ng\u00f6r\u00fclebilir zararla s\u0131n\u0131rl\u0131d\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">Bu \u015fartlarda belirtilenler veya s\u00f6zle\u015fme metninde d\u00fczenlenmi\u015f olanlar d\u0131\u015f\u0131ndaki hak ve talepler hari\u00e7tir. Bu durum, \u00f6zellikle daha ileri s\u00f6zle\u015fmesel ve yasal tazminat talepleri i\u00e7in ge\u00e7erlidir.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>12. S\u00f6zle\u015fme Haklar\u0131n\u0131n Devredilemezli\u011fi<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">12.1. M\u00fc\u015fteri, Steuber'in a\u00e7\u0131k r\u0131zas\u0131 olmadan s\u00f6zle\u015fmeden do\u011fan haklar\u0131n\u0131 \u00fc\u00e7\u00fcnc\u00fc ki\u015filere devredemez.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>\u00a0<\/b><\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>13. Di\u011fer H\u00fck\u00fcmler<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">13.1. Makinenin ta\u015f\u0131nmas\u0131 durumunda Steuber, de\u011fi\u015fen ko\u015fullara g\u00f6re servis fiyat\u0131n\u0131 ayarlama veya s\u00f6zle\u015fmeyi feshetme hakk\u0131na sahiptir. M\u00fc\u015fteri bu s\u00f6zle\u015fme ayarlamas\u0131n\u0131 kabul edebilir veya s\u00f6zle\u015fmeyi kendi taraf\u0131nda feshedebilir. Her iki durumda da fesih, mevcut ay\u0131n sonunda ge\u00e7erli olur.<\/span><\/p><p class=\"p4\"><span class=\"s1\">13.2. Makinenin sat\u0131lmas\u0131 halinde, m\u00fc\u015fteri, sonraki ikinci ay\u0131n sonu itibar\u0131yla ge\u00e7erli olmak \u00fczere fesih hakk\u0131na sahiptir.<\/span><\/p><p class=\"p4\"><span class=\"s1\">13.3. Steuber taraf\u0131ndan, hizmetlerin yerine getirilmesi amac\u0131yla m\u00fc\u015fteriye getirilen ayar mastarlar\u0131, belgeler ve yaz\u0131l\u0131mlar gibi aletler ve yard\u0131mc\u0131 maddeler Steuber'\u0131n m\u00fclkiyetinde kalacakt\u0131r. Bu, makine i\u00e7ine monte edilmi\u015f ve uzaktan eri\u015fime izin veren yard\u0131mc\u0131 maddeler veya yaz\u0131l\u0131mlar i\u00e7in de ge\u00e7erlidir. Steuber, bunlar\u0131 istedi\u011fi zaman tekrar kald\u0131rma veya kullan\u0131mlar\u0131n\u0131 sonland\u0131rma hakk\u0131na sahiptir. Steuber'dan yaz\u0131l\u0131 talep \u00fczerine, m\u00fc\u015fteri aletleri, yard\u0131mc\u0131 maddeleri, belgeleri veya yaz\u0131l\u0131mlar\u0131 imha etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/span><\/p><p class=\"p4\"><span class=\"s1\">13.4. S\u00f6zle\u015fmede yap\u0131lacak de\u011fi\u015fiklik ve eklemeler yaz\u0131l\u0131 olarak ve Steuber ile m\u00fc\u015fteri aras\u0131ndaki kar\u015f\u0131l\u0131kl\u0131 mutabakat ile ge\u00e7erli olacakt\u0131r.<\/span><\/p><p class=\"p3\"><span class=\"s1\"><b>14. \u0130fa yeri, yarg\u0131 yeri, tabi olunan hukuk<\/b><\/span><\/p><p class=\"p4\"><span class=\"s1\">14.1. \u0130fa yeri ve m\u00fcnhas\u0131r yetkili mahkeme M\u00f6nchengladbach't\u0131r.<\/span><\/p><p class=\"p4\"><span class=\"s1\">14.2. Steuber ile m\u00fc\u015fteri aras\u0131ndaki t\u00fcm hukuki ili\u015fkilerde, bu \u015fartlara ek olarak Alman hukuku ge\u00e7erlidir. Milletleraras\u0131 Mal Sat\u0131m S\u00f6zle\u015fmelerine \u0130li\u015fkin Birle\u015fmi\u015f Milletler Konvansiyonu (CISG) h\u00fck\u00fcmleri uygulanmaz.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-532309e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"532309e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/steuber.net\/wp-content\/uploads\/2025\/04\/Steuber_care-Servicevertraege_AGB_03-25.pdf\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewbox=\"0 0 512.13 512.13\" width=\"512\"><path d=\"m315.378 292.816c-6.248-6.248-16.379-6.248-22.627 0l-20.687 20.687v-97.373c0-8.836-7.163-16-16-16-8.836 0-16 7.164-16 16v97.372l-20.686-20.686c-6.249-6.248-16.379-6.248-22.628 0-6.248 6.249-6.248 16.379 0 22.628 51.594 51.594 49.078 49.764 53.191 51.468 5.895 2.443 12.798 1.171 17.437-3.468l48-48c6.249-6.248 6.249-16.379 0-22.628z\"><\/path><path d=\"m336.065 432.13h-160c-8.836 0-16-7.164-16-16s7.164-16 16-16h160c8.837 0 16 7.164 16 16s-7.163 16-16 16z\"><\/path><path d=\"m448.053 159.897c-.065-4.293-1.819-8.224-4.68-11.085-152.987-152.987-144.538-145.063-147.762-146.789-5.168-2.764 9.424-1.892-196.796-1.892-19.161 0-34.75 15.589-34.75 34.75v442.5c0 19.161 15.589 34.75 34.75 34.75h314.5c19.161 0 34.75-15.589 34.75-34.75 0-4.298.006-316.198-.012-317.484zm-143.988-18.517v-86.622l89.373 89.373c-92.97 0-86.752.031-87.177-.056-1.252-.257-2.196-1.368-2.196-2.695zm112 336c0 1.517-1.233 2.75-2.75 2.75h-314.5c-1.517 0-2.75-1.233-2.75-2.75v-442.5c0-1.517 1.233-2.75 2.75-2.75h173.25v109.25c0 19.161 15.589 34.75 34.75 34.75h109.25z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5272f1c elementor-widget elementor-widget-text-editor\" data-id=\"5272f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PDF \u0130ndir<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-618831093\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-618831093\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-8769650 e-con-full e-flex e-con e-child\" data-id=\"8769650\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9de35 elementor-widget elementor-widget-text-editor\" data-id=\"7d9de35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>A) Hesaplama setleri, tetikleme dahil<\/b><\/p><p><b>Hizmet Teknisyeni Mekanik\/Elektrik<\/b>\u00a0<\/p><p>Normal \u00e7al\u0131\u015fma s\u00fcresi 07:00 - 20:00 aras\u0131 saatlik 119,00 \u20ac\u00a0<br \/>\u00c7al\u0131\u015fma s\u00fcresi 20:00 - 07:00 aras\u0131 ve Cumartesi g\u00fcnleri \u20ac\/saat 170,00\u00a0<br \/>Pazar ve Tatil G\u00fcnleri \u00c7al\u0131\u015fma S\u00fcresi Saatlik \u20ac 221,00<\/p><p>Geceleme \u00fccreti veya etkili otel masraflar\u0131 <br \/>konaklama masraflar\u0131 dahil 15 \u20ac \/g\u00fcn 120,00\u00a0<\/p><p>Araba ile gidi\u015f-d\u00f6n\u00fc\u015f<br \/>veya bireysel ula\u015f\u0131m \u00fccreti km ba\u015f\u0131na 2,00 \u20ac\u00a0<\/p><p><b style=\"text-align: var(--text-align); font-size: 1.1rem;\">E\u011fitmen (Makine\/Elektrik),\u00a0<\/b><span style=\"font-size: 17.6px;\"><b>E\u011fitmen,\u00a0<\/b><\/span><b style=\"font-size: 17.6px;\">Quali.- ve X-Troniker<\/b><\/p><p>Normal \u00e7al\u0131\u015fma s\u00fcresi 07:00 - 20:00 \/saat. 165,00<br \/>G\u00f6rev s\u00fcresi 20:00 - 07:00 Cumartesi \u20ac\/saat 235,00<br \/>Pazar ve tatil g\u00fcn\u00fc mesai saat \u00fccreti \u20ac\/saat 305,00<\/p><p>Geceleme \u00fccreti veya etkili otel masraflar\u0131<br \/>konaklama masraflar\u0131 dahil 15 \u20ac \/g\u00fcn 120,00<\/p><p>Araba ile gidi\u015f-d\u00f6n\u00fc\u015f<br \/>veya bireysel ula\u015f\u0131m \u00fccreti km ba\u015f\u0131na 2,00 \u20ac<\/p><p><span style=\"font-size: 18.4px;\"><br \/>Fiyatlar nettir (kdv dahil de\u011fildir)<\/span><\/p><p><span style=\"font-size: 18.4px;\">Belirtilen hesaplama setleri, bug\u00fcnk\u00fc maliyet fakt\u00f6rlerine dayanmaktad\u0131r. Bunlarda bir de\u011fi\u015fiklik olmas\u0131 durumunda\u00a0<\/span>Temel olarak, \u00fccretlerimizde de\u011fi\u015fiklik yapma hakk\u0131n\u0131 sakl\u0131 tutar\u0131z. Teknik uzmanlar\u0131n g\u00f6revlendirilmesi i\u00e7in ayr\u0131ca \u00f6zel \u00fccretler belirleme hakk\u0131n\u0131 da sakl\u0131 tutar\u0131z. Bekleme s\u00fcresi normal \u00e7al\u0131\u015fma s\u00fcresi olarak kabul edilir.<\/p><p><span style=\"font-size: 18.4px;\">Yol masraflar\u0131 gidilen km'ye g\u00f6re hesaplan\u0131r. Tekneler hafta sonu boyunca de\u011filse\u00a0<\/span>Hause fahren k\u00f6nnen, wird die Wochenendausl\u00f6sung berechnet.<\/p><p><span style=\"font-size: 1.15rem;\"><br \/><b>Yan Giderler<br \/><\/b><\/span><span style=\"font-size: 1.15rem;\">Mevcut alet maliyetleri fiyatlar\u0131m\u0131za dahildir. Teknisyenin yan\u0131nda getirdi\u011fi bu aletler, makinenin bo\u015falt\u0131lmas\u0131, ta\u015f\u0131nmas\u0131 ve kurulmas\u0131 i\u00e7in vin\u00e7 k\u0131ska\u00e7lar\u0131, vin\u00e7ler ve y\u00fckleme ekipmanlar\u0131 gibi b\u00fcy\u00fck cihazlar\u0131 kapsamaz. Bu maliyetler ve nakliye masraflar\u0131 al\u0131c\u0131ya aittir. Sipari\u015f veren, alet ve malzemeler i\u00e7in kilitlenebilir bir depolama alan\u0131 sa\u011flamaz ve kullan\u0131lan aletler ve\/veya malzemeler, teknisyenlerin zorunlu takdiri uyar\u0131nca kullan\u0131lmas\u0131 veya bulundurulmas\u0131 gereken i\u015flerin ifas\u0131 s\u0131ras\u0131nda kaybolursa, al\u0131c\u0131 tazminat \u00f6demekle y\u00fck\u00fcml\u00fc olacakt\u0131r. Bu, montaj \u00e7al\u0131\u015fmalar\u0131ndaki k\u0131sa s\u00fcreli kesintiler s\u0131ras\u0131nda, her biri 2 saate kadar s\u00fcrebilen, mallar\u0131n kaybolmas\u0131 durumunda da ge\u00e7erlidir.<\/span><\/p><p><span style=\"font-size: 18.4px;\"><br \/><b>C) \u0130\u015flerin Kabul\u00fc<br \/><\/b><\/span>\u0130\u015fler bitti\u011finde, zaman \u00e7izelgesinde faaliyet s\u00fcresi ve makinenin usul\u00fcne uygun olarak teslim edildi\u011fi onaylanmal\u0131d\u0131r.<\/p><p><span style=\"font-size: 18.4px;\"><br \/><b>D) S\u00f6zle\u015fmeli taraflar\u0131n hizmetleri<br \/><\/b><\/span><span style=\"font-size: 1.15rem;\">M\u00fc\u015fteri ile yap\u0131lan mutabakat \u00e7er\u00e7evesinde, s\u00f6zle\u015fmeli ortaklar\u0131m\u0131z\u0131n teknisyenleri ve e\u011fitmenleri\u00a0<\/span><span style=\"font-size: 1.15rem;\">(\u00f6rn. MBO, Hohner, Technotrans vb.) kullan\u0131ld\u0131\u011f\u0131nda, bu \u015firketlerin ko\u015fullar\u0131 ve \u00fccret tarifeleri ge\u00e7erlidir.<\/span><\/p><p><span style=\"font-size: 18.4px;\">Ayr\u0131ca, sat\u0131\u015f, teslimat ve hizmet ko\u015fullar\u0131m\u0131z ge\u00e7erlidir\u00a0<\/span>https:\/\/steuber.net\/verkaufs-und-lieferbedingungen\/ alt\u0131nda<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08f1c9e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"08f1c9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/steuber.net\/wp-content\/uploads\/2025\/08\/Bedingungen_fuer_Techniker-August_2025_.pdf\" target=\"_blank\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewbox=\"0 0 512.13 512.13\" width=\"512\"><path d=\"m315.378 292.816c-6.248-6.248-16.379-6.248-22.627 0l-20.687 20.687v-97.373c0-8.836-7.163-16-16-16-8.836 0-16 7.164-16 16v97.372l-20.686-20.686c-6.249-6.248-16.379-6.248-22.628 0-6.248 6.249-6.248 16.379 0 22.628 51.594 51.594 49.078 49.764 53.191 51.468 5.895 2.443 12.798 1.171 17.437-3.468l48-48c6.249-6.248 6.249-16.379 0-22.628z\"><\/path><path d=\"m336.065 432.13h-160c-8.836 0-16-7.164-16-16s7.164-16 16-16h160c8.837 0 16 7.164 16 16s-7.163 16-16 16z\"><\/path><path d=\"m448.053 159.897c-.065-4.293-1.819-8.224-4.68-11.085-152.987-152.987-144.538-145.063-147.762-146.789-5.168-2.764 9.424-1.892-196.796-1.892-19.161 0-34.75 15.589-34.75 34.75v442.5c0 19.161 15.589 34.75 34.75 34.75h314.5c19.161 0 34.75-15.589 34.75-34.75 0-4.298.006-316.198-.012-317.484zm-143.988-18.517v-86.622l89.373 89.373c-92.97 0-86.752.031-87.177-.056-1.252-.257-2.196-1.368-2.196-2.695zm112 336c0 1.517-1.233 2.75-2.75 2.75h-314.5c-1.517 0-2.75-1.233-2.75-2.75v-442.5c0-1.517 1.233-2.75 2.75-2.75h173.25v109.25c0 19.161 15.589 34.75 34.75 34.75h109.25z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-385a869 elementor-widget elementor-widget-text-editor\" data-id=\"385a869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PDF \u0130ndir<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-618831094\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-618831094\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-295ac65 e-con-full e-flex e-con e-child\" data-id=\"295ac65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdaa53 elementor-widget elementor-widget-text-editor\" data-id=\"4cdaa53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>&nbsp;1. S\u00f6zle\u015fme Konusu ve Kapsam\u0131<\/b><\/p>\n<p>1.1 S\u00f6zle\u015fme konusu, hizmet s\u00f6zle\u015fmesinde belirtilen e\u015fya\/sistemler i\u00e7in belirtilen \u015fartlar dahilinde verilen hizmettir. Genel i\u015flem \u015fartlar\u0131m\u0131z m\u00fcnhas\u0131ran ge\u00e7erlidir. M\u00fc\u015fterinin bu genel i\u015flem \u015fartlar\u0131ndan farkl\u0131 \u015fartlar\u0131, bunlara a\u00e7\u0131k\u00e7a itiraz etmesek veya m\u00fc\u015fterinin bu farkl\u0131 genel i\u015flem \u015fartlar\u0131ndan haberdar olarak hizmeti \u00e7ekincesiz dahi yerine getirsek ge\u00e7erli de\u011fildir.<\/p>\n<p>1.2 Hizmet, m\u00fc\u015fterinin talebi \u00fczerine verilir. Hizmet Steuber veya Steuber taraf\u0131ndan yetkilendirilmi\u015f bir \u00fc\u00e7\u00fcnc\u00fc taraf taraf\u0131ndan sa\u011flanabilir.<\/p>\n<p>1.3 Hizmet, resmi tatiller d\u0131\u015f\u0131nda normal \u00e7al\u0131\u015fma saatleri i\u00e7inde (Pazartesi'den Per\u015fembe'ye 08:00-17:00 ve Cuma 08:00-14:00 veya \u00f6zel anla\u015fma ile) sunulur. Bu saatler taraf\u0131m\u0131zca de\u011fi\u015ftirilebilir. Normal \u00e7al\u0131\u015fma saatleri g\u00fcncel olarak bizden sorulabilir.<\/p>\n<p>1.4 Hizmetler, s\u00f6zle\u015fme s\u00fcresi boyunca sistemde meydana gelen donan\u0131m ar\u0131zalar\u0131n\u0131n giderilmesini kapsar. Teknisyenin ula\u015f\u0131m masraflar\u0131, i\u015f\u00e7ilik ve onar\u0131m i\u00e7in gerekli yedek par\u00e7alar dahildir. Hizmetler ayr\u0131ca, m\u00fc\u015fterinin \u00f6zel talebi \u00fczerine, sistemin i\u015fletimi i\u00e7in gerekli miktarda toner veya m\u00fcrekkep (s\u00f6zle\u015fmeyle ayr\u0131ca kararla\u015ft\u0131r\u0131lm\u0131\u015fsa) teslimini de i\u00e7erir. Steuber, m\u00fc\u015fteri taraf\u0131ndan sipari\u015f edilen toner veya m\u00fcrekkep miktar\u0131n\u0131, m\u00fc\u015fterinin \u00fcretti\u011fi sayfalara kar\u015f\u0131l\u0131k gelenbedarf ile kar\u015f\u0131la\u015ft\u0131r\u0131r.<s><\/s><\/p>\n<p>1.5 Hizmet, a\u015fa\u011f\u0131daki nedenlerle ortaya \u00e7\u0131kan sistem ar\u0131zalar\u0131n\u0131n veya hasarlar\u0131n\u0131n giderilmesini kapsamaz:<\/p>\n<ul>\n<li>sistemin yanl\u0131\u015f kullan\u0131m\u0131 veya i\u015fletimi (\u00f6rne\u011fin d\u00fc\u015fme, \u015fiddetli sars\u0131nt\u0131, uygun olmayan bir yerde saklama veya \u00e7al\u0131\u015ft\u0131rma)<\/li>\n<li>Uygun olmayan yaz\u0131l\u0131mlar\u0131n veya uygun olmayan yedek par\u00e7alar\u0131n ya da sarf malzemelerinin kullan\u0131lmas\u0131 (taraf\u0131m\u0131zdan temin edilmedik\u00e7e)<\/li>\n<li>Uygun olmayan cihazlara ba\u011flant\u0131 (taraf\u0131m\u0131zca yap\u0131lmad\u0131\u011f\u0131 s\u00fcrece)<\/li>\n<li>M\u00fc\u015fteri taraf\u0131ndan veya taraf\u0131m\u0131zca yetkilendirilmeyen \u00fc\u00e7\u00fcnc\u00fc ki\u015filer taraf\u0131ndan yap\u0131lan \u00e7al\u0131\u015fmalar veya temizlikler<\/li>\n<li>Ge\u00e7erli \u00e7al\u0131\u015fma saatleri d\u0131\u015f\u0131nda m\u00fc\u015fterinin talep etti\u011fi hizmetler.<\/li>\n<li>Yaz\u0131l\u0131m kurulumu, e-bak\u0131m, \u00e7\u00f6z\u00fcm hizmeti, s\u00f6zle\u015fmeyle ba\u015fka bir \u015fekilde kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a<\/li>\n<li>M\u00fc\u015fterinin mesai saatleri d\u0131\u015f\u0131nda talep etti\u011fi hizmetler<\/li>\n<li>M\u00fc\u015fteri taraf\u0131ndan sistemlerin uygunsuz bir \u015fekilde de\u011fi\u015ftirilmesi.<\/li>\n<\/ul>\n<p>1.6 1.5 numaral\u0131 maddeye g\u00f6re ar\u0131zalar\u0131n giderilmesi i\u015flemleri i\u00e7in, ge\u00e7erli Steuber Hizmet Fiyat Listesi'ndeki hizmet tarifeleri \u00fczerinden m\u00fc\u015fteriye fatura kesilecektir. Bu durum, ikinci el bir cihaz durumunda yap\u0131lan ilk kontrol, m\u00fc\u015fterinin ge\u00e7erli i\u015f saatleri d\u0131\u015f\u0131nda talep etti\u011fi hizmetler veya teknik ortamda yap\u0131lmas\u0131 gereken hizmetler gibi servis s\u00f6zle\u015fmesi kapsam\u0131nda olmayan i\u015fler i\u00e7in de ge\u00e7erlidir.<\/p>\n<p>1.7 Hizmetler yaln\u0131zca Almanya s\u0131n\u0131rlar\u0131 i\u00e7inde (adalar hari\u00e7 anakara) sunulmaktad\u0131r.<\/p>\n<p>1.8 M\u00fcdahale s\u00fcreleri kararla\u015ft\u0131r\u0131lm\u0131\u015fsa, bunlar normal hizmet s\u00fcresi i\u00e7inde (bkz. Genel \u015eartlar ve Ko\u015fullar Madde 1.3), m\u00fc\u015fteriye bildirilen ar\u0131za kabul birimine bildirimin ula\u015fmas\u0131ndan teknisyenin var\u0131\u015f\u0131na kadar ge\u00e7erlidir. Tepki s\u00fcreleri, bu s\u00f6zle\u015fme kapsam\u0131ndaki t\u00fcm sistemlerin y\u0131ll\u0131k ortalamas\u0131na g\u00f6re hesaplan\u0131r.<\/p>\n<p><b><br>2. Hizmet nesnelerinde meydana gelen hasarlar<\/b><\/p>\n<p>2.1 Hizmet konusunun usuls\u00fcz bir \u015fekilde yerine getirilmesi veya kald\u0131r\u0131lmas\u0131ndan kaynaklanan maliyetler veya zararlar (\u00f6zellikle artan nakliye, yol, i\u015f\u00e7ilik ve malzeme maliyetleri) i\u00e7in m\u00fc\u015fteri sorumludur ve bu masraflar\u0131 bize bildirilmesi halinde tazmin etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p>2.2 M\u00fc\u015fteri, hizmet nesnelerinin hasar g\u00f6rd\u00fc\u011f\u00fcn\u00fc, tahrip edildi\u011fini, kald\u0131r\u0131ld\u0131\u011f\u0131n\u0131 veya \u00e7al\u0131nd\u0131\u011f\u0131n\u0131 fark eder etmez, bunu derhal bize bildirmelidir.<\/p>\n<p>2.3 M\u00fc\u015fterinin i\u015fletmesini devretmesi, sat\u0131\u015fa sunmas\u0131, \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara ba\u015fka bir \u015fekilde devretmesi veya hizmet nesnelerini devretmesi, m\u00fc\u015fteriye ola\u011fan\u00fcst\u00fc fesih hakk\u0131 vermez ve hizmet s\u00f6zle\u015fmesinin feshine yol a\u00e7maz.<\/p>\n<p>2.4 AGB'lerin 2.2 maddesinde belirtilenler, m\u00fc\u015fterinin hizmet nesnesinin tahrip edilmesinden veya \u00e7al\u0131nmas\u0131ndan sorumlu olmas\u0131 durumunda da ayn\u0131 \u015fekilde ge\u00e7erlidir. M\u00fc\u015fteriye bu konuda, sigorta yapt\u0131rmas\u0131 tavsiye edilir.&nbsp;<span style=\"text-align: var(--text-align); font-size: 1.15rem;\">b\u00f6yle bir hasar\u0131 kar\u015f\u0131lar.<\/span><\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>3. Teklifler ve Uygulama<\/b><\/p>\n<p>3.1 Ko\u015fullar aksini gerektirmedik\u00e7e, tekliflerimiz ba\u011flay\u0131c\u0131 de\u011fildir. S\u00f6zle\u015fme, ancak m\u00fc\u015fterinin kredi notu incelemesinin olumlu sonu\u00e7lanmas\u0131 \u015fart\u0131yla akdedilir.<\/p>\n<p>3.2 Kararla\u015ft\u0131r\u0131lan hizmetin (servis, yedek par\u00e7a, t\u0131klama vb.) yerine getirilmesi, Steuber\u2019in kendi tedarik\u00e7ilerinden zaman\u0131nda ve s\u00f6zle\u015fmeye uygun olarak tedarik alabilmesi \u015fart\u0131na ba\u011fl\u0131d\u0131r. Kullan\u0131lan sarf malzemeleri, a\u015f\u0131nan par\u00e7alar veya yedek par\u00e7alar ya yenidir ya da kullan\u0131labilirlik a\u00e7\u0131s\u0131ndan yeni par\u00e7alarla e\u015fde\u011ferdir. De\u011fi\u015ftirilen par\u00e7alar\u0131n m\u00fclkiyeti Steuber&#x27;e ge\u00e7er.<\/p>\n<p><span style=\"text-align: var(--text-align); font-size: 1.15rem;\">&nbsp;<\/span><\/p>\n<p><span style=\"text-align: var(--text-align); font-size: 1.15rem;\"><b>4. Hesapla\u015fma<\/b><\/span><\/p>\n<p>4.1 Hizmet bedeli, s\u00f6zle\u015fmenin ba\u015flang\u0131c\u0131ndan itibaren hesaplan\u0131r ve her bir mutab\u0131k kal\u0131nan fatura d\u00f6neminin (ay\/\u00e7eyrek) ilk g\u00fcn\u00fc itibar\u0131yla pe\u015fin olarak \u00f6denir.<\/p>\n<p>4.2 Her iki sayfa t\u00fcr\u00fc (siyah-beyaz ve renkli) ayr\u0131 ayr\u0131 say\u0131l\u0131r ve hesaplan\u0131r. Farkl\u0131 sayfa t\u00fcrleri aras\u0131nda mahsup yap\u0131lamaz. M\u00fc\u015fteri, her ay\u0131n ilk g\u00fcn\u00fc, Steuber taraf\u0131ndan belirlenen bildirim prosed\u00fcr\u00fcne g\u00f6re saya\u00e7 de\u011ferlerini bize bildirmekle y\u00fck\u00fcml\u00fcd\u00fcr. Bu yasal y\u00fck\u00fcml\u00fcl\u00fck, m\u00fc\u015fterinin temel s\u00f6zle\u015fme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcd\u00fcr. \u0130lgili saya\u00e7 de\u011ferleri bildirildikten sonra, ilgili&nbsp;<span style=\"text-align: var(--text-align); font-size: 1.15rem;\">Sayfa hesab\u0131 olu\u015fturun. M\u00fc\u015fteri taraf\u0131ndan sisteme ait t\u00fcm saya\u00e7lar\u0131n tam saya\u00e7 okuma bildirimi yap\u0131lmad\u0131&nbsp;<\/span><span style=\"text-align: var(--text-align); font-size: 1.15rem;\">S\u00f6z konusu s\u00fcre i\u00e7inde \u00f6deme yap\u0131lmazsa, Alman Medeni Kanunu\u2019nun (BGB) 315. maddesi uyar\u0131nca, ya kendi \u00e7al\u0131\u015fanlar\u0131m\u0131z arac\u0131l\u0131\u011f\u0131yla m\u00fc\u015fterinin i\u015fyerinde saya\u00e7 de\u011ferlerini m\u00fc\u015fterinin masraf\u0131na okutma ya da fatura d\u00f6nemi i\u00e7inde \u00fcretilen sayfa say\u0131s\u0131na dayal\u0131 bir tahmin temelinde bize \u00f6denmesi gereken \u00fccreti belirleme hakk\u0131na sahibiz. Tahmin, o tarihe kadar m\u00fc\u015fteri taraf\u0131ndan \u00fcretilen sayfa say\u0131s\u0131na ve servis teknisyenlerinin g\u00f6revleri s\u0131ras\u0131nda okuduklar\u0131 saya\u00e7 de\u011ferlerine g\u00f6re yap\u0131l\u0131r. Bu tahmin temelinde bir veya daha fazla fatura d\u00f6nemi i\u00e7in \u00fccret belirlenmi\u015fse, m\u00fc\u015fteri, s\u00f6zle\u015fmede belirlenen bildirim prosed\u00fcr\u00fcne uygun olarak t\u00fcm saya\u00e7 de\u011ferlerini tam olarak sa\u011flad\u0131\u011f\u0131 fatura d\u00f6nemi i\u00e7in ilk kez fiilen \u00fcretilen sayfalara g\u00f6re fatura talep edebilir. Kendi \u00e7al\u0131\u015fanlar\u0131m\u0131z taraf\u0131ndan saya\u00e7 de\u011ferlerinin tespit ettirilmesi ve bu tespitlere dayanarak fiili t\u00fcketime g\u00f6re faturaland\u0131rmaya yeniden ba\u015flama hakk\u0131m\u0131z bundan etkilenmez.<\/span><\/p>\n<p>4.3 M\u00fc\u015fterinin \u00f6deme talimat\u0131nda aksi belirtilmedik\u00e7e, m\u00fc\u015fterinin yapt\u0131\u011f\u0131 \u00f6demeleri, m\u00fc\u015fteriye kar\u015f\u0131 en eski a\u00e7\u0131k alacaklar\u0131m\u0131zla mahsup etme hakk\u0131na sahibiz.<\/p>\n<p>4.4 \u00d6deme gecikmesi durumunda, m\u00fc\u015fteri gecikme tarihinden itibaren ge\u00e7erli baz faiz oran\u0131n\u0131n %8,1 \u00fczerinde gecikme faizi \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr. Bunun \u00f6tesinde, gecikmeden kaynaklanan di\u011fer zararlar\u0131 da talep etme hakk\u0131m\u0131z\u0131 sakl\u0131 tutar\u0131z.<\/p>\n<p>4.5 M\u00fc\u015fteri, belirli hizmet kalemlerine ili\u015fkin hizmet \u00fccretlerinin \u00f6denmesinde gecikmeye d\u00fc\u015ferse, biz de gecikmi\u015f \u00f6demeler tamamlanana kadar s\u00f6z konusu hizmet kalemlerine ili\u015fkin hizmetlerimizi ask\u0131ya alma veya yaln\u0131zca pe\u015fin \u00f6deme kar\u015f\u0131l\u0131\u011f\u0131nda sunma hakk\u0131na sahibiz.<\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>5. Mahsup, Takas ve Devir Yasa\u011f\u0131<\/b><\/p>\n<p>5.1 M\u00fc\u015fterinin ifa reddi ve al\u0131koyma haklar\u0131, ayn\u0131 s\u00f6zle\u015fme ili\u015fkisine dayanmad\u0131\u011f\u0131 s\u00fcrece hari\u00e7 tutulur.<\/p>\n<p>5.2 \u00d6deme taleplerimizle mahsup, ancak kesinle\u015fmi\u015f veya tart\u0131\u015fmas\u0131z kar\u015f\u0131 taleplerle yap\u0131labilir.<\/p>\n<p>5.3 M\u00fc\u015fterinin haklar\u0131, bizim yaz\u0131l\u0131 onay\u0131m\u0131z olmadan \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara devredilemez.<\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>6. Fiyatlar<\/b><\/p>\n<p>6.1 Fiyatlar\u0131m\u0131za yasal KDV eklenmemi\u015f olup net fiyatt\u0131r.<\/p>\n<p>6.2 Hizmet s\u00f6zle\u015fmesinin y\u00fcr\u00fcrl\u00fc\u011fe girmesinden sonraki ilk 12 ay boyunca fiyat art\u0131\u015f\u0131 yapmayaca\u011f\u0131m\u0131z\u0131 taahh\u00fct ederiz. Bundan sonra, genel giderler ve\/veya tedarik maliyetlerinde art\u0131\u015f olmas\u0131 durumunda, ay\u0131n ba\u015f\u0131nda fiyatlar\u0131 art\u0131rma hakk\u0131m\u0131z\u0131 sakl\u0131 tutar\u0131z. Bu, planlanan y\u00fcr\u00fcrl\u00fc\u011fe girme tarihinden bir ay \u00f6nce (de\u011fi\u015fiklik s\u00fcresi) g\u00f6nderilmesi gereken yaz\u0131l\u0131 bir bildirimle ger\u00e7ekle\u015ftirilir. S\u00f6zle\u015fme y\u0131l\u0131 ba\u015f\u0131na fiyat art\u0131\u015f\u0131 %5&#x27;i ge\u00e7memesi durumunda, m\u00fc\u015fteri bu fiyat art\u0131\u015f\u0131 nedeniyle \u00f6zel bir fesih hakk\u0131na sahip de\u011fildir. S\u00f6zle\u015fme y\u0131l\u0131 ba\u015f\u0131na fiyat art\u0131\u015f\u0131 %5&#x27;i a\u015farsa, m\u00fc\u015fteri&nbsp;<span style=\"text-align: var(--text-align); font-size: 1.15rem;\">de\u011fi\u015fiklik s\u00fcresinin sonunda s\u00f6zle\u015fmeyi feshetme hakk\u0131na sahiptir. Aksi takdirde, de\u011fi\u015fiklik s\u00fcresinin sona ermesinden sonra de\u011fi\u015ftirilen fiyatlar kabul edilmi\u015f say\u0131l\u0131r.<\/span><\/p>\n<p>6.3 Belirtilen sayfa fiyatlar\u0131, her bir DIN A4 sayfas\u0131 i\u00e7in ge\u00e7erlidir. Bir DIN A3 sayfas\u0131, iki DIN A4 sayfas\u0131 olarak say\u0131l\u0131r ve \u00fccretlendirilir.<\/p>\n<p>6.4 Vin\u00e7 veya forklift gibi \u00f6zel nakliye t\u00fcrleri ile m\u00fc\u015fterinin \u00f6zel yap\u0131sal ko\u015fullar\u0131 nedeniyle servis konusu \u00fczerinde yap\u0131lacak \u00e7al\u0131\u015fmalar nedeniyle ortaya \u00e7\u0131kan ek maliyetler m\u00fc\u015fteriye aittir.<\/p>\n<p>6.5 Sistemlerin devreye al\u0131nmas\u0131yla ilgili t\u00fcm masraflar m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>7. M\u00fc\u015fterinin i\u015fbirli\u011fi y\u00fck\u00fcml\u00fcl\u00fckleri<\/b><\/p>\n<p>7.1 M\u00fc\u015fteri, kendi sorumluluk alan\u0131ndan kaynaklanan ve Steuber'in hizmetlerini etkileyen ar\u0131zalar (\u00f6rne\u011fin, \u015febeke operat\u00f6r\u00fc, eri\u015fim sa\u011flay\u0131c\u0131s\u0131 ar\u0131zalar\u0131) ve beklenen s\u00fcreleri hakk\u0131nda derhal Steuber'e yaz\u0131l\u0131 olarak bilgi verecektir. Bu t\u00fcr bir ar\u0131za veya bildirimde bulunulmamas\u0131 nedeniyle Steuber'in ek masraf\u0131 artarsa, Steuber&nbsp;<span style=\"text-align: var(--text-align); font-size: 1.15rem;\">Bunun i\u00e7in ortaya \u00e7\u0131kan ek masraflar\u0131n da kar\u015f\u0131lanmas\u0131n\u0131 talep edebilir.<\/span><\/p>\n<p>7.2 M\u00fc\u015fteri, Steuber\u2019e gerekli \u00e7al\u0131\u015fma ara\u00e7lar\u0131n\u0131 ve bilgileri, \u00f6zellikle test verilerini, BT kapasitesini ve desteklenen yaz\u0131l\u0131ma s\u0131n\u0131rs\u0131z ve serbest eri\u015fimi \u00fccretsiz olarak sa\u011flar.<\/p>\n<p>7.3 M\u00fc\u015fteri, yaz\u0131l\u0131mdaki program ve di\u011fer hatalar\u0131 derhal Steuber'e bildirecektir.<\/p>\n<p>7.4 Testler gerekiyorsa, test \u00e7al\u0131\u015fmalar\u0131 (bunun d\u0131\u015f\u0131nda program de\u011fi\u015fiklikleri) m\u00fc\u015fteri taraf\u0131ndan y\u00fcr\u00fct\u00fclmedi\u011fi s\u00fcrece, m\u00fc\u015fteri talep \u00fczerine derhal uygun test verileri sa\u011flamakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p>7.5 M\u00fc\u015fteri, Steuber'in bu s\u00f6zle\u015fmeyi yerine getirmesi i\u00e7in makul olarak talep etti\u011fi t\u00fcm bilgi, veri, dok\u00fcmantasyon, hesaplama s\u00fcresi, m\u00fc\u015fteri ortam\u0131 kullan\u0131m\u0131na ve eri\u015fimine izin verir ve i\u015f yeri, park yeri, personel, ofis hizmetleri, donan\u0131m, yaz\u0131l\u0131m ve di\u011fer unsurlar\u0131 sa\u011flar.<\/p>\n<p>7.6 M\u00fc\u015fteri \u015funlar\u0131 garanti eder:<\/p>\n<p>(a) ki, m\u00fc\u015fteri ortam\u0131nda (\u00f6zellikle a\u011f ve e-posta sistemi) herhangi bir yaz\u0131l\u0131m, donan\u0131m, herhangi bir sistem, IP adresi, alan ad\u0131 ve di\u011fer \u00f6\u011feleri kullanma hakk\u0131na sahip oldu\u011fu ve b\u00f6yle bir kullan\u0131m\u0131n ilgili lisanslar veya \u00fc\u00e7\u00fcnc\u00fc taraflarla yap\u0131lan s\u00f6zle\u015fmelerin h\u00fck\u00fcmlerine uygun olarak ger\u00e7ekle\u015fti\u011fi;<\/p>\n<p>(b) M\u00fc\u015fteri taraf\u0131ndan veya onun ad\u0131na Steuber\u2019e herhangi bir \u015fekilde sa\u011flanan t\u00fcm bilgiler, materyaller, veriler ve belgelerin t\u00fcm \u00f6nemli hususlarda eksiksiz ve do\u011fru oldu\u011fu (bunlarla s\u0131n\u0131rl\u0131 olmamak \u00fczere<\/p>\n<p>IP adresleri, e-posta adresleri veya alan adlar\u0131yla s\u0131n\u0131rl\u0131),<\/p>\n<p>(c) eMaintenance veri sayfas\u0131n\u0131 dikkatlice doldurmak ve Steuber'a s\u00f6zle\u015fme imzalarken sunmak - nedir bu?<\/p>\n<p>7.7 M\u00fc\u015fteri \u015funlar\u0131 yapacakt\u0131r:<\/p>\n<p>(a) M\u00fc\u015fteri ortam\u0131n\u0131 korumak, i\u015fleyi\u015findeki olas\u0131 bir hasar\u0131 veya ar\u0131zay\u0131 m\u00fcmk\u00fcn oldu\u011funca en aza indirmek i\u00e7in makul t\u00fcm \u00f6nlemleri almak;<\/p>\n<p>(b) Steuber'in s\u00f6zle\u015fme gere\u011fi hizmetlerine bak\u0131lmaks\u0131z\u0131n, t\u00fcm dosya, veri ve programlar\u0131n\u0131n yede\u011fini, m\u00fc\u015fteri taraf\u0131ndan gerekli g\u00f6r\u00fclen \u00f6l\u00e7\u00fcde, d\u00fczenli aral\u0131klarla ve yedeklerin derhal yeniden olu\u015fturulmas\u0131 i\u00e7in tek ba\u015f\u0131na olu\u015fturmak ve s\u00fcrd\u00fcrmek;<\/p>\n<p>(c) etkili g\u00fcvenlik duvarlar\u0131 ve antivir\u00fcs programlar\u0131 kullanmak (kendi veya bir \u00fc\u00e7\u00fcnc\u00fc taraf taraf\u0131ndan Steuber'e g\u00f6nderilen t\u00fcm e-postalar i\u00e7in de ge\u00e7erlidir);<\/p>\n<p>(d) m\u00fc\u015fteri ortam\u0131nda etkili veri g\u00fcvenli\u011fi ve eri\u015fim kontrollerini ger\u00e7ekle\u015ftirmek.<\/p>\n<p>7.8 M\u00fc\u015fteri, Steuber ile aksi y\u00f6nde yaz\u0131l\u0131 bir anla\u015fma yap\u0131lmad\u0131k\u00e7a, kararla\u015ft\u0131r\u0131lan hizmetlerin kendi \u015firketindeki gereksinimlere uygunlu\u011fu konusunda tek ba\u015f\u0131na sorumluluk \u00fcstlenir.<\/p>\n<p>7.9 M\u00fcmk\u00fcn olan en h\u0131zl\u0131 hata gidermeyi sa\u011flamak amac\u0131yla, internet eri\u015fiminin i\u015flevselli\u011fini izlemek ve hatalar\u0131 derhal Steuber'e bildirmek m\u00fc\u015fterinin sorumlulu\u011fundad\u0131r.<\/p>\n<p><\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>M\u00fc\u015fterinin kusur talepleri<\/b><\/p>\n<p>8.1. Al\u0131c\u0131, teslim ald\u0131\u011f\u0131 edim nesnelerini derhal incelemeli ve bu incelemede ortaya \u00e7\u0131kan her t\u00fcrl\u00fc kusuru derhal, ancak en ge\u00e7 bir hafta i\u00e7inde bize bildirmelidir. Bu durum, \u00f6zellikle g\u00f6zle g\u00f6r\u00fclebilen nakliye hasarlar\u0131, kimlik ve miktar farkl\u0131l\u0131klar\u0131 i\u00e7in ge\u00e7erlidir. Al\u0131c\u0131 bildirimi yapmazsa, ilgili kusur a\u00e7\u0131s\u0131ndan edim nesneleri onaylanm\u0131\u015f say\u0131l\u0131r, gizli kusurlar bu kural\u0131n d\u0131\u015f\u0131ndad\u0131r. Bunun d\u0131\u015f\u0131nda, HGB'nin 377. maddesi h\u00fck\u00fcmleri ge\u00e7erlidir.<\/p>\n<p>8.2. Teslimat nesneleri, tehlike devri an\u0131nda mevcut olan bir kusura sahipse ve bu kusur al\u0131c\u0131 taraf\u0131ndan s\u00fcresi i\u00e7inde bildirilirse, kusuru giderme (iyile\u015ftirme) veya kusursuz teslimat nesneleri teslim etme (yeniden teslim) se\u00e7ene\u011fi bize ait olmak \u00fczere masraflar\u0131 bize ait olmak \u00fczere yerine getirilecektir.<\/p>\n<p>8.3. Yeniden yerine getirmeye ili\u015fkin masraflar\u0131, yaln\u0131zca her bir olayda ve \u00f6zellikle mal\u0131n sat\u0131\u015f fiyat\u0131 ile orant\u0131l\u0131 olarak makul olduklar\u0131 \u00f6l\u00e7\u00fcde \u00fcstleniriz. Sat\u0131lan mal\u0131n, al\u0131c\u0131n\u0131n ikametgah\u0131 veya \u015fubesinden ba\u015fka bir yere g\u00f6t\u00fcr\u00fclmesinden kaynaklanan masraflar\u0131, bunun s\u00f6zle\u015fmeye uygun kullan\u0131m\u0131na denk gelmedi\u011fi s\u00fcrece \u00fcstlenmeyiz. Sipari\u015f veren, taraf\u0131m\u0131za belirtilen kusuru mesai saatlerimiz i\u00e7inde inceleme ve giderme f\u0131rsat\u0131 vermez ve bu nedenle.<\/p>\n<p>8.4. Ay\u0131p makul bir s\u00fcre i\u00e7inde giderilemezse veya ba\u015fka nedenlerle giderilmesi ba\u015far\u0131s\u0131z olarak kabul edilirse, al\u0131c\u0131 dilerse bedelde indirim (tenzil) talep edebilir veya s\u00f6zle\u015fmeden cayabilir (fesih). Giderilmenin ba\u015far\u0131s\u0131z oldu\u011fu ancak taraf\u0131m\u0131za \u00fc\u00e7 kez onar\u0131m veya yeniden teslim i\u00e7in yeterli f\u0131rsat tan\u0131nmas\u0131na ra\u011fmen giderilmenin ba\u015far\u0131ya ula\u015fmad\u0131\u011f\u0131, giderilmenin taraf\u0131m\u0131zca reddedildi\u011fi veya kabul edilemez \u015fekilde geciktirildi\u011fi veya ba\u015fka nedenlerle kabul edilemezli\u011fin s\u00f6z konusu oldu\u011fu durumlarda kabul edilecektir.<\/p>\n<p>8.5. Sat\u0131c\u0131 taraf\u0131ndan yenileme kapsam\u0131nda de\u011fi\u015ftirilen veya yerine konulan \u00fcr\u00fcnlerden ve bunlar\u0131n par\u00e7alar\u0131ndan, al\u0131c\u0131 taraf\u0131ndan talep edilmesi \u00fczerine ve sat\u0131c\u0131n\u0131n masraflar\u0131 kar\u015f\u0131l\u0131\u011f\u0131nda derhal sat\u0131c\u0131ya teslim edilmesi gerekmektedir. Bu \u00fcr\u00fcn ve par\u00e7alar sat\u0131c\u0131n\u0131n m\u00fclkiyetine ge\u00e7ecektir.<\/p>\n<p>8.6. Kusur a\u015fa\u011f\u0131daki durumlardan kaynaklan\u0131yorsa, ay\u0131p haklar\u0131 ge\u00e7erli de\u011fildir:<\/p>\n<p>(a) montaj, i\u015fletme veya bak\u0131m talimatlar\u0131n\u0131n ihlali veya<\/p>\n<p>(b) hatal\u0131 ve uygun olmayan montaj, \u00e7al\u0131\u015ft\u0131rma, kullan\u0131m, bak\u0131m veya<\/p>\n<p>(c) uygun olmayan i\u015fletme malzemelerinin kullan\u0131lmas\u0131 veya<\/p>\n<p>(d) Al\u0131c\u0131n\u0131n veya \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin, \u00f6n yaz\u0131l\u0131 onay\u0131m\u0131z olmaks\u0131z\u0131n hizmet nesnelerine m\u00fcdahale etmesi veya bunlar\u0131 de\u011fi\u015ftirmesi veya<\/p>\n<p>(e) do\u011fal a\u015f\u0131nma veya<\/p>\n<p>(f) sipari\u015f verenin \u015fartnamelerinin veya talimatlar\u0131n\u0131n uygulanmas\u0131 veya<\/p>\n<p>(g) yetersiz yap\u0131 i\u015fleri veya temeller, uygun olmayan zemin, kimyasal, elektrokimyasal veya elektriksel etkiler nedeniyle hasar g\u00f6rm\u00fc\u015fse, veya<\/p>\n<p>(h) Tak\u0131lan yedek par\u00e7alar\u0131n, bizim orijinal yedek par\u00e7alar\u0131m\u0131z veya taraf\u0131m\u0131zca onaylanm\u0131\u015f par\u00e7alar olmamas\u0131 veya<\/p>\n<p>(i) teslim edilen \u00fcr\u00fcnde izinsiz de\u011fi\u015fiklikler yap\u0131lm\u0131\u015f olmas\u0131ndan kaynaklan\u0131yorsa.<\/p>\n<p>8.7. Ay\u0131pl\u0131 mal haklar\u0131, aksi a\u00e7\u0131k\u00e7a kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a kullan\u0131lm\u0131\u015f makineler veya di\u011fer ikinci el e\u015fyalar i\u00e7in ge\u00e7erli de\u011fildir.<\/p>\n<p>8.8. Uzman personelimiz taraf\u0131ndan kullan\u0131lm\u0131\u015f veya \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slara ait nesneler \u00fczerinde \u00e7al\u0131\u015fma yap\u0131lmas\u0131 durumunda, bu i\u015flem bize kar\u015f\u0131 her t\u00fcrl\u00fc hak talebinin hari\u00e7 tutulmas\u0131yla ve sipari\u015f verenin kendi sorumlulu\u011funda ger\u00e7ekle\u015ftirilir. Uzman personel g\u00f6nderimi durumunda, sorumlulu\u011fumuz gerekti\u011finde bu personeli de\u011fi\u015ftirmekle s\u0131n\u0131rl\u0131d\u0131r.<\/p>\n<p>8.9. Sipari\u015f veren, s\u00f6zle\u015fmeden do\u011fan y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirmedi\u011fi s\u00fcrece, kusurlar\u0131n giderilmesini herhangi bir telafi \u00f6demeden reddetme hakk\u0131na sahibiz.<\/p>\n<p>8.10. Aksi \u00f6zel olarak kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, herhangi bir garanti, \u00f6zellikle de nitelik veya dayan\u0131kl\u0131l\u0131k garantisi vermiyoruz.<\/p>\n<p><\/p>\n<p><b>&nbsp;<\/b><\/p>\n<p><b>9. Gecikme<\/b><\/p>\n<p>Gecikme durumunda, m\u00fc\u015fteri bu durumdan zarar g\u00f6rd\u00fc\u011f\u00fcn\u00fc kan\u0131tlayabilirse, gecikmenin her tamamlanan haftas\u0131 i\u00e7in 0,5 % tutar\u0131nda tazminat talep edebilir; ancak toplamda, gecikme nedeniyle amaca uygun \u015fekilde devreye al\u0131namayan teslimatlar\u0131n net fiyat\u0131n\u0131n en fazla %5&#x27;i kadar tazminat talep edebilir. M\u00fc\u015fterinin hi\u00e7 zarar g\u00f6rmedi\u011fini veya yukar\u0131daki sabit tutardan \u00f6nemli \u00f6l\u00e7\u00fcde daha az zarar g\u00f6rd\u00fc\u011f\u00fcn\u00fc ispat etme hakk\u0131 bize aittir.<\/p>\n<p><\/p>\n<p><b><br><\/b><\/p><p><b>10. Sorumluluk<\/b><\/p>\n<p>10.1. Bu teslimat h\u00fck\u00fcmlerinde belirtilen d\u00fczenlemelerin \u00f6tesine ge\u00e7en zararlar i\u00e7in sorumlulu\u011fumuz hari\u00e7tir.<\/p>\n<p>10.2. Bu ge\u00e7erli de\u011fildir<\/p>\n<p>(a) ya\u015fam, v\u00fccut veya sa\u011fl\u0131k \u00fczerinde hukuka ayk\u0131r\u0131 bir \u015fekilde ihlalden kaynaklanan zararlar veya<\/p>\n<p>(b) neden oldu\u011fu zararlar i\u00e7in<\/p>\n<p>(aa) S\u00f6zle\u015fmenin d\u00fczg\u00fcn bir \u015fekilde yerine getirilmesini m\u00fcmk\u00fcn k\u0131lan ve sipari\u015f verenin yerine getirilmesine d\u00fczenli olarak g\u00fcvenebilece\u011fi y\u00fck\u00fcml\u00fcl\u00fcklerin ihlali (temel y\u00fck\u00fcml\u00fcl\u00fckler) veya<\/p>\n<p>(bb) yaln\u0131zca g\u00f6revlilerimiz veya yetkili temsilcilerimiz taraf\u0131ndan en az\u0131ndan a\u011f\u0131r ihmal yoluyla veya basit g\u00f6revlilerimiz taraf\u0131ndan kasten ihlal edilen di\u011fer y\u00fck\u00fcml\u00fcl\u00fcklerden kaynaklan\u0131yorsa, veya<\/p>\n<p>(c) \u00dcr\u00fcn Sorumlulu\u011fu Yasas\u0131 uyar\u0131nca zorunlu sorumluluk i\u00e7in ve di\u011fer zorunlu ve ge\u00e7erli bir \u015fekilde teminat d\u0131\u015f\u0131 b\u0131rak\u0131lamayan yasal h\u00fck\u00fcmler veya<\/p>\n<p>(d) taraf\u0131m\u0131zca \u00fcstlenilen garantiler ve taraf\u0131m\u0131zca kasten gizlenen kusurlar.<\/p>\n<p>Yukar\u0131da belirtilen durumlar haricinde, sorumlulu\u011fumuz \u00f6ng\u00f6r\u00fclebilir, tipik olarak ortaya \u00e7\u0131kan zararla s\u0131n\u0131rl\u0131d\u0131r.<\/p>\n<p>10.4. Yetkili makamlar taraf\u0131ndan emredilen ve zorunlu yasal h\u00fck\u00fcmler uyar\u0131nca y\u00fcr\u00fct\u00fclmesi gereken geri \u00e7a\u011f\u0131rma i\u015flemleri i\u00e7in tedarik\u00e7iye, s\u00f6z konusu i\u015flemlerin teslimat nesnelerindeki bir kusurdan kaynaklanmas\u0131 ve kusurdan sorumlu olmam\u0131z ko\u015fuluyla, t\u00fcm gerekli masraflar\u0131 iade edece\u011fiz. Geri \u00e7a\u011f\u0131rma i\u015flemi \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slar\u0131n kusurlu katk\u0131lar\u0131na da dayan\u0131yorsa, bu y\u00fck\u00fcml\u00fcl\u00fck bizim i\u00e7in yaln\u0131zca kendi davran\u0131\u015flar\u0131m\u0131z veya teslimat nesneleriyle ilgili k\u0131s\u0131m i\u00e7in ge\u00e7erlidir. Tedarik\u00e7i, planlanan bir geri \u00e7a\u011f\u0131rma i\u015fleminin gereklili\u011fi, i\u00e7eri\u011fi ve kapsam\u0131 hakk\u0131nda, m\u00fcmk\u00fcn ve makul oldu\u011fu \u00f6l\u00e7\u00fcde, bizi \u00f6nceden yaz\u0131l\u0131 olarak bilgilendirmeli ve bize g\u00f6r\u00fc\u015f bildirme f\u0131rsat\u0131 vermelidir.<\/p>\n<p><\/p>\n<p><b><br><\/b><\/p><p><b>11. S\u00f6zle\u015fme S\u00fcresi ve Feshi<\/b><\/p>\n<p>11.1 Hizmet s\u00f6zle\u015fmesi, taraflardan biri taraf\u0131ndan s\u00f6zle\u015fme s\u00fcresinin bitiminden 3 ay \u00f6nce yaz\u0131l\u0131 olarak feshedilmedi\u011fi takdirde, kararla\u015ft\u0131r\u0131lm\u0131\u015f s\u00fcrenin bitiminden sonra her defas\u0131nda 12 ay uzar.<\/p>\n<p>11.2 M\u00fc\u015fteri \u00f6demelerini tamamen durdurursa veya hizmet s\u00f6zle\u015fmesinde kararla\u015ft\u0131r\u0131lan hizmet bedelinin veya hizmet bedelinin \u00f6nemli bir k\u0131sm\u0131n\u0131n \u00f6denmesinde art arda iki ay gecikirse veya iki ayl\u0131k fatura tutar\u0131n\u0131 a\u015fan iki ayl\u0131k bir s\u00fcre boyunca faturalar\u0131n \u00f6denmesinde gecikirse, s\u00f6zle\u015fme s\u00fcresi sona ermeden s\u00f6zle\u015fme ili\u015fkisini derhal ve hakl\u0131 nedenle feshetme hakk\u0131m\u0131z sakl\u0131d\u0131r.<\/p>\n<p>11.3 \u015earta ba\u011fl\u0131 kendi tedarikinin sonland\u0131r\u0131lmas\u0131 durumunda Steuber'in ola\u011fan\u00fcst\u00fc fesih hakk\u0131 (kullan\u0131m \u00f6mr\u00fcn\u00fcn sonu) vard\u0131r.<\/p>\n<p>Ayr\u0131ca, s\u00f6zle\u015fme ekinde hizmet konusu i\u00e7in belirlenen maksimum kullan\u0131m hacmine (kullan\u0131m \u00f6mr\u00fc sonu) ula\u015f\u0131ld\u0131\u011f\u0131 veya a\u015f\u0131ld\u0131\u011f\u0131 takdirde s\u00f6zle\u015fme ili\u015fkisini derhal feshedebiliriz.<\/p>\n<p>veya bir par\u00e7a normal kullan\u0131m ve a\u015f\u0131nma nedeniyle y\u00fcksek derecede y\u0131pranma g\u00f6steriyorsa ve bu nedenle \u00fcretici servis hizmetinde standartlar dahilinde onar\u0131m\u0131n orant\u0131s\u0131z bir \u00e7aba gerektirmesi durumunda.<\/p>\n<p>Her iki taraf\u0131n hakl\u0131 bir nedenle derhal fesih hakk\u0131 sakl\u0131 kalmak kayd\u0131yla etkilenmez.<\/p>\n<p>11.5 Steuber taraf\u0131ndan ihbar s\u00fcresine gerek olmaks\u0131z\u0131n fesih edilmesi durumunda, Steuber m\u00fc\u015fteriye kar\u015f\u0131 toplu tazminat talebinde bulunma hakk\u0131na sahiptir. M\u00fc\u015fteri, tazminat olarak, kesin olarak kararla\u015ft\u0131r\u0131lm\u0131\u015f s\u00f6zle\u015fme s\u00fcresinin sonuna kadar \u00f6denmesi gereken hizmet \u00fccretlerinin \u2019sini \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr. M\u00fc\u015fteri, zarar\u0131n daha az oldu\u011funu, Steuber ise zarar\u0131n daha fazla oldu\u011funu ispat etme hakk\u0131n\u0131 sakl\u0131 tutar.<\/p>\n<p><\/p>\n<p><b><br><\/b><\/p><p><b>12. Yetkili mahkeme, uygulanacak hukuk<\/b><\/p>\n<p>Bu \u015fartlar\u0131 temel alan s\u00f6zle\u015fme ili\u015fkilerinden dolayl\u0131 veya do\u011frudan do\u011fan t\u00fcm s\u00f6zle\u015fmesel olmayan ihtilaflar ve talepler i\u00e7in m\u00fcnhas\u0131r yarg\u0131 yeri M\u00f6nchengladbach't\u0131r. Al\u0131c\u0131y\u0131, kendi tercih etti\u011fimiz mahkemede, yani i\u015fyeri veya \u015fubesinin bulundu\u011fu mahkemede veya ifa yerindeki mahkemede dava etme hakk\u0131na sahibiz.<\/p>\n<p>12.2 S\u00f6zle\u015fme ili\u015fkileri i\u00e7in, Birle\u015fmi\u015f Milletler Malzeme Sat\u0131\u015f S\u00f6zle\u015fmeleri S\u00f6zle\u015fmesi (CISG) hari\u00e7 olmak \u00fczere, yaln\u0131zca Alman hukuku ge\u00e7erlidir.<\/p>\n<p><\/p>\n<p><b><br><\/b><\/p><p><b>13.&nbsp;<span style=\"text-align: var(--text-align); font-size: 1.15rem;\">Di\u011fer<\/span><\/b><\/p>\n<p>13.1. S\u00f6zle\u015fmenin herhangi bir h\u00fckm\u00fc veya bu h\u00fckm\u00fcn bir k\u0131sm\u0131 ge\u00e7ersiz, h\u00fck\u00fcms\u00fcz veya uygulanamaz hale gelirse, bu h\u00fck\u00fcm, as\u0131l ama\u00e7lanan amaca en yak\u0131n olan ve ge\u00e7erli ve uygulanabilir bir h\u00fck\u00fcmle de\u011fi\u015ftirilecektir. B\u00f6yle bir de\u011fi\u015fiklik m\u00fcmk\u00fcn de\u011filse, ilgili h\u00fck\u00fcmler veya h\u00fck\u00fcmlerin bir k\u0131sm\u0131 iptal edilmi\u015f say\u0131l\u0131r. Bir h\u00fckm\u00fcn veya h\u00fckm\u00fcn bir k\u0131sm\u0131n\u0131n de\u011fi\u015ftirilmesi veya iptal edilmesi, s\u00f6zle\u015fmenin ve\/veya bu teslimat ko\u015fullar\u0131n\u0131n geri kalan h\u00fck\u00fcmlerinin ge\u00e7erlili\u011fini ve uygulanabilirli\u011fini etkilemez.<\/p>\n<p>13.2. T\u00fcm de\u011fi\u015fiklikler veya eklemeler, y\u00fcr\u00fcrl\u00fc\u011fe girmeleri i\u00e7in yaz\u0131l\u0131 olmal\u0131d\u0131r. Bu yaz\u0131l\u0131l\u0131k \u015fart\u0131 yaln\u0131zca yaz\u0131l\u0131 bir anla\u015fmayla kald\u0131r\u0131labilir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1de740f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1de740f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/steuber.net\/wp-content\/uploads\/2025\/04\/Steuber-AGB-Digitaldruck-04-2025.pdf\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewbox=\"0 0 512.13 512.13\" width=\"512\"><path d=\"m315.378 292.816c-6.248-6.248-16.379-6.248-22.627 0l-20.687 20.687v-97.373c0-8.836-7.163-16-16-16-8.836 0-16 7.164-16 16v97.372l-20.686-20.686c-6.249-6.248-16.379-6.248-22.628 0-6.248 6.249-6.248 16.379 0 22.628 51.594 51.594 49.078 49.764 53.191 51.468 5.895 2.443 12.798 1.171 17.437-3.468l48-48c6.249-6.248 6.249-16.379 0-22.628z\"><\/path><path d=\"m336.065 432.13h-160c-8.836 0-16-7.164-16-16s7.164-16 16-16h160c8.837 0 16 7.164 16 16s-7.163 16-16 16z\"><\/path><path d=\"m448.053 159.897c-.065-4.293-1.819-8.224-4.68-11.085-152.987-152.987-144.538-145.063-147.762-146.789-5.168-2.764 9.424-1.892-196.796-1.892-19.161 0-34.75 15.589-34.75 34.75v442.5c0 19.161 15.589 34.75 34.75 34.75h314.5c19.161 0 34.75-15.589 34.75-34.75 0-4.298.006-316.198-.012-317.484zm-143.988-18.517v-86.622l89.373 89.373c-92.97 0-86.752.031-87.177-.056-1.252-.257-2.196-1.368-2.196-2.695zm112 336c0 1.517-1.233 2.75-2.75 2.75h-314.5c-1.517 0-2.75-1.233-2.75-2.75v-442.5c0-1.517 1.233-2.75 2.75-2.75h173.25v109.25c0 19.161 15.589 34.75 34.75 34.75h109.25z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe2b0d5 elementor-widget elementor-widget-text-editor\" data-id=\"fe2b0d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PDF \u0130ndir<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Verkaufs- und Lieferbedingungen AGB care-Servicevertr\u00e4ge von Druck- und Weiterverarbeitungmaschinen Bedingungen f\u00fcr die Entsendung von technischem Au\u00dfendienstpersonal f\u00fcr den Bereich Offset \/ Weiterverarbeitung (g\u00fcltig ab 15.10.2022) Allgemeine Gesch\u00e4ftsbedingungen f\u00fcr Service und Wartungsvertr\u00e4ge f\u00fcr Digitaldruck der Steuber GmbH &amp; Co. KG (Stand 04\/25) Allgemeine Lieferbedingungen der Steuber GmbH &amp; Co. KG (Stand 04\/25) \u00a0 1. Anwendungsbereich 1.1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3211","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/pages\/3211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/comments?post=3211"}],"version-history":[{"count":75,"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/pages\/3211\/revisions"}],"predecessor-version":[{"id":10805,"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/pages\/3211\/revisions\/10805"}],"wp:attachment":[{"href":"https:\/\/steuber.net\/tr\/wp-json\/wp\/v2\/media?parent=3211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}